Team Member Customer Experience

Michael Dixon 214-***-****

Professional Summary

Driven professional with excellent organizational and communication skills. Proven ability to lead, mentor, and positively influence teams. Detailed-oriented with an exemplary work-ethic. Superior ability to meet time-sensitive deadline in pressure-filled environments.

Core Competencies

*Self-Starting Team Member

*Customer-Focused Mentality

*Detail-Oriented Executive Style

*Data Organization and Presentation

Experience

Midway ISD September 2021- Sept 2023

*Behavioral Coach and Mentor

Allen Samuels DCJ December 2014- August 2021

Sales and Product Knowledge Specialist

Responsible for achieving monthly sales goals in both commercial and non-commercial product offerings, providing clients with factual and correct financials regarding their potential purchase, and orchestrating an overall customer experience with the Dodge,Chrysler, Jeep,Ram, and Fiat brands that is positive, efficient, and worthy of their continued business and referrals.

Key Accomplishments

Salesman of the month- June 2018

Unites States Marine Corps July 2007 – October 2016 Trained initially as an engineer. Leadership and aptitude led to additional training as a demolition specialist and rifleman. Eventually selected as a squad leader and promoted to Non-commissioned Officer. Specialized Knowledge and Skills

*Data Entry-65wpm

*Autocad

*Microsoft Works

*Pro Doc Compilation Software

Education and Awards

Everest College, Dallas, Texas

* Associates in Criminal Science/ Bachelors, 2014/2016

* Associates in Architectural Engineering, 2012

* American Criminal Justice Association Member, 2014

* Technical Engineering Course, 2009

* Men’s Early Intervention Program, 2011

* Combat Fitness Trainer, 2011

* Waco High School, Waco, Texas

* High School Diploma, Honors 2008

* Active in activities such as sports, clubs and school functions

*Men’s Early Intervention Program Lead- 2011

* Combat Fitness Trainer

* American Criminal Justice Association Member

*Whitehaven Canine Evaluators 2019-Present- Treasurer References Available Upon Request

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