CSR
Resume:
Iris Fernandez
San Antonio, TX *****
***************@*****.***
I'm a highly motivated data entry clerk with 8 years expierence and I believe there's always room for improvement. I like to ask questions and help others. I believe I would make an excellent candidate for this job and I would like the opportunity to show you what an asset I will be to your company. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Health Information Management Clerk
The Center for Health Care Services - San Antonio, TX October 2023 to Present
Performs clerical functions relating to reviewing and maintaining medical records for consumers and preparing documents to be sent to Central for scanning. Data entry researching. Responsible for sending ROI requests
Administrative Mail Clerk
Smile Brands Inc. - San Antonio, TX
June 2023 to September 2023
Processing mail, research patient information and office information, preparing insurance payments for the posting team, scanning documents, mailing documents, picking up mail, distributing mail to correct department and staff.
Information Technology Specialist
LeadingEdge Personnel - San Antonio, TX
February 2023 to March 2023
Assignment was for Community First Health Plan
Information Technology
Locating patients using member numbers, converting patients medical records into PDF's, saving them in members files and moving files to new program storage. Completed assignment March 2023
Data Entry Specialist
Claimfox Inc - San Antonio, TX
March 2019 to April 2022
Creating online charts for USAA members who are getting sued using software ALIS, verifying all information about the member is correct, inputting If the lawsuit is a car accident or if it's a claim that has to do with damage to a property, close attention to detail, strictly data entry, looking up members and the the plaintiffs to see if they do not have a contact card in ALIS if no I must create one with all information, as well as attorneys and law firms.
• Responsible for the timely and efficient processing of requests for records
• Guarantees flawless delivery of release of information (ROI) by ensuring compliance with the request, authorization and HIPAA regulations
• Ensures that all processes and procedures are being followed and quality standards are at a minimum being met
• Work efficiently with internal management group to ensure a smooth, timely, effective and productive workflow
• Collaborate with internal team to quickly resolve any issues that may arise and, if necessary, escalate any major issues to Supervisor
• Required to abide by all company security policies in the course of their duties
• Inputing information of client in USAA software
• Close attention to detail in reading Law Suit paperwork
• Insuring all information is accurate and determining if it is a auto lawsuit or homeowners, rental insurance lawsuit.
Application Support
Maximus - San Antonio, TX
March 2018 to September 2018
Processed applications for government assistance,
Reviewed applications, verifying information with attention to detail, making sure applications were turned in completed and signed,
Checked data base to make sure there were no duplicates before processing. verifying information, Escalated potential HIPPA violations to supervisor. Heavy data entry and use of 10- key.
Strong attention to detail.
Created and submitted trouble tickets to resolve any trouble shoot problems. Data Entry Processor
Credit Repairmen - San Antonio, TX
August 2017 to November 2017
Processed client game plans for credit repair.
Updated game plans when a negative account was deleted. Pulled credit reports,
Scanned clients documents into their files, calculated spending credit to ratio and entered them into clients game plan.
Data Entry Operator
Systems and Methods, Inc - San Antonio, TX
December 2016 to March 2017
Process child support payments electronically.
Reviewed all mailed payments to be sure there were not checks or money orders left behind during the scanning process.
Data Entry Operator
Data Mark - San Antonio, TX
July 2015 to October 2016
Looking up USAA member numbers using 10 key,
If member number was not found used members information keyed into portal to locate member number Used software cadence mortgage- updated members profile with new information, stuffed envelopes. Assistant Bookkeeper
QPM Partners - San Antonio, TX
July 2013 to January 2014
Assisted with the accounts of 2 Hotels
Scanning and entered receipts, bank account statements, bills, and invoices into the computer and saved them into the software QuickBooks.
Cashier
Jack in the Box - San Antonio, TX
June 2005 to December 2006
Operate Cash register, cashing out customers giving correct change, taking dine in orders, balancing out cash register before and after shift, mop sweep and clean dining room and restrooms. Cut and prep salads, worked at fryer station.
Education
Certificate in Electronic Medical Records Specialist USCI - Colorado Springs, CO
November 2022 to April 2023
GED
Victory Learning Center - San Antonio, TX, US
Skills
• QuickBooks
• Filing
• Spanish
• Microsoft Excel (5 years)
• Accounting Software (Peachtree, Quickbooks, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Office experience (8 years) (9 years)
• 10 Key Data Entry (10+ years)
• Spreadsheet Software (Calc, Excel, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Accounting (Less than 1 year)
• Word Processing Software (Word, WordPerfect, etc) Able to multi task, meet deadlines, strong attention to detail.
• Peripheral Devices (Scanners, Printers, etc)
• Internet Explorer (5 years)
• Typing (10+ years)
• 60+ wpm (10+ years)
• Typing
• English (10+ years)
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• English
• Data entry (9 years)
• Computer skills
• Personal Computers
• Expert
• Mainframe (Less than 1 year)
• Computer literacy (10+ years)
Contact this candidate