Service Representative Customer

KEADRA CLARK

Cell: 904-***-**** ********@*****.***

EDUCATION

William M Raines High School Jacksonville, FL

Diploma June 2000

Professional Objective

Experienced customer service representative. Excellent communication skills and responding to challenges with a "get the job done" attitude. Proficient in Microsoft Office Suite and all office equipment. Grasp management's needs quickly and apply appropriate actions to complete tasks in a timely manner.

Professional EXPERIENCE

Marshalls

CSR’ Team lead Coordinator 2022- Current

Responsible for ensuring the execution of merchandise presentation plans and priorities for assigned departments.

Ensures an excellent customer experience by engaging and interacting with all customers

Maintaining a clean and safe space.

Oversees a team of Associates at front of store ensuring prompt,

Leads by example by engaging and interacting with all customers

Uhaul

Customer Service Representative 2020-2022

Use smartphone-based U-Scan technology to manage rentals and inventory.

Prepare rental invoices and accept equipment returned from rental.

Other duties as assigned

Assist customers inside and outside a U-Haul center with U-Haul products and services

Answer questions and educate customers regarding products and services.

Answer incoming calls and make outbound calls daily

Hutco Incorporated Intercoastal Environmental (Temp Agency)

Environmental Tech 2017 –2020

Performs minor painting(e.g. ship using sprayer and roller)

Operate specialty tools (dollies and hand trucks).

Prepares the surfaces for painting.

Performs other work related duties.

Contact this candidate