Patient Care Environmental Services

Nakeisha N. Haywood

**** *. ***** ***.

Chicago, IL 60621

773-***-****(Cell)

***************@*****.***

Objective

To establish myself in a challenging position that will provide an opportunity for professional advancement and continued career growth.

Work Experience

05/2015-Present SHERATON GRAND CHICAGO ROOM

ATTENDANT

• Under general supervision, cleans and sanitizes rooms, hallways/entrances and furnishings in assigned work areas, replenishes supplies and reports necessary repairs of all patient care a

• Collects, transports, processes and disposes of all types of regular, hazardous and medical waste throughout the facility following established policies and procedures to assure that all waste disposals is performed in compliance with all regulatory agencies and to ensure a safe and sanitary environment. Resurrection Medical Center Chicago, IL

Environmental Services Worker

09/2012-04/2015

• Under general supervision, cleans and sanitizes rooms, hallways/entrances and furnishings in assigned work areas, following established policies and procedures.

• Performs daily and terminal cleaning, replenishes supplies and reports necessary repairs of all patient care and ancillary areas to ensure a safe, sanitary and attractive environment for patients, staff and visitors.

• Collects, transports, processes and disposes of all type of regular, hazardous and medical waste throughout the facility following established policies and procedures to assure that all waste disposals is performed in compliance with all regulatory agencies and to ensure a safe and sanitary environment. Hilton Chicago Hotel

Chicago, IL

Housekeeper

05/2006-07/2012

• Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

• Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway). 12/1998-12/2005 Osco Drug Chicago, IL

Scan Coordinator

• Responsible for outstanding guest services, day-to-day management of all merchandise pricing, executing merchandising plans, providing assistance with maintaining inventory levels, overseeing markdown compliance, controlling expenses, verification of accurate pricing.

• Maintain an awareness of and promote all promotions, advertisements, and Company programs. 06/2000-02/2003 Hyatt Regency McCormick Place Chicago, IL Housekeeper

● Responding to guest requests in the hotel continuing effort to deliver outstanding guest service and financial profitability.

● Uses correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.

Education

● Wendell Phillips High School Academy, Chicago, IL-High School Diploma Reference

Furnished upon request

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