Customer Service Logistics Manager
Resume:
Roberto A Perez
Chicago, IL *0632
*************************@*****.***
Objective
Dedicated and customer-focused professional with a strong track record in logistics and exceptional customer service experience in management seeking a position within your organization.
Skills
● Proficient in providing friendly and professional customer service
● Strong written and verbal communication skills
● Fluent in both English and Spanish, with reading and writing abilities
● Proficient with office equipment (photocopying, fax, scanning, and phone systems)
● Expertise in Microsoft Office & Excel
● Excellent telephone etiquette
● Exceptional customer service management skills
● Maintenance ( Office setting, plumbing, painting, and other) Experience
Nov 2023- To Present
Favorite HealthCare Staffing - Security
● Responsible for monitoring residents
● Bag check of residents belongings
● Responds to and handles emergencies
● Patrols facility
● Responds to request for assistance
● May check in and out residents
● Verify residents assigned number
Nov 2004 - Dec 2024
Medstar Laboratory - Logistics Manager/ Supervisor 19 years Experience
● Maintaining inventory for inbound and outbound shipment
● Processing medical samples
● Manage driver schedules
● Medical drop off and pick up
● Supervising management
July 2015 - Jan 2018
Endeavors, Texas - Security
2
● Secure premises and provide safe environment to meet clients needs
● Monitored areas of the shelter
● Checking in clients with identification to eliminate unauthorized visitors
● Greet guests with welcoming atmosphere with courtesy, safety as top priority July 2000- Aug 2003
City Wide Janitorial Services - Custodian Supervisor
● Supervising management
● Engineer Maintenance
● Organize
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