QC Lab Administration & Leader QC production

Paola Carolina Quintero Olivares

****@*****.***

Phone +1-305-***-****

Professional Profile and Objectives: Develop personally and professionally in a established and competitive company that allows to grow my professional career, improving my knowledge and skills to help the team and clients to complete successful projects within cost and schedule, satisfying all related stakeholders, internally and externally, focusing in the mutual growth on the company and my personal objectives.

Education:

• Business Administration Degree

Universidad Rafael Belloso Chacín, URBE Maracaibo - Venezuela 1991 – 1996

• Insurance Certificate

Mapfre La Seguridad.

1996 - 1997

Professional Experience:

1998 – to date AQP Seguros (Remotely)

CEO Insurance Agent

• Answering customer queries and advising on products and services.

• Knowledge of customer loyalty techniques

• Attention, review, follow-up and solution to claims and claims filed by policyholders.

• Contact with potential customers applying marketing techniques

• Negotiation, management and service of group and individual policies

• Listen to concerns to detect the needs of new and existing customers

• Know and communicate the values of the company I represent

• Presentation and talks of products and services

• Agreement and affiliation of service providers.

2019 – 2021 Vinsepet, Bulk Cargo Surveyors

Administration, Finance and HR Director

• Provide valid and reliable information operations KPI, process quality standards and timely decision making.

• Develop administrative procedures to guarantee the company’s goals, meaning the optimal condition of its facilities, equipment and optimize the level of occupational safety for the employees.

• Planning, review, evaluate and monitoring of management and employee’s functions in their processes, detect needs and seek continuous improvement. Ensure compliance with processes while keeping control of the minimum company standards.

• Coordinate, manage and control finance activities related to the company's annual budget, including the accounting aspects such as taxes, payroll and compliance with confidentiality agreements for employees.

2021 – to date Creative Beauty Group

Position: Leader Quality Control in production lines & QC Administration Lab Documents

• Verify, validate, and certify the adequate product use to be packaged, in optimal conditions of the components required in the line production.

• Errors and failures detection for each process in time, achieving schedule optimization, avoiding production delays and avoiding cost impacts.

• Supervise and train the production line staff in everything related to the production process and their function.

• Ensure safety by constantly informing, train and reminding the employees of prevention and safety rules to reduce or avoid workplace accidents or near hit incidences.

• Review and analyze production processes to achieve efficiency and continuous improvement. Competences and skills

• Communication. Great skill in introducing terms and conditions. Excellent persuasion skills.

• Highly effective in attention, mediation and conflict resolution.

• Able to develop skills to work under pressure in adverse time and overload situations, effective multitasking ability.

• Responsibility, dedication, and commitment to work.

• Flexibility and adaptability to the job description, the organization and the team.

• Creativity to develop strategies that improve the execution of assigned tasks

QC

• Expertise with software applications such as Windows.

• Laguage skills: Spanish, English (intermediate level, studying Level 4).

Contact this candidate