Customer Service

Felecia Hayden

***Mcalpin, Cincinnati, OH, *****, USA • 513-***-**** •

************@*****.***

Industry regulations and asset protection

strategies are well-understood.

Professional with [Number] years of progressive

experience in the field who is highly organized and detail-oriented.

Maintain a high level of integrity and accuracy

while providing professional and courteous

customer service.

Positive, upbeat personality with excellent

communication and problem-solving skills.

Adequate.

Precise.

Fast paced.

Lead.

Trainer.

PROFESSIONAL SUMMARY

SKILLS

High School - 1984

Western Hills High School - Cincinnati, OH

Bank Customer Service - May, 2021 to Present

Randstad temporary agency - Cincinnati, Ohio

Process IRS forms 1040&940.

Process Checks

Check for accounts numbers match.

Check for Payment amounts.

Check for rejects.

File by dates and year.

Scan with proper batch ticket.

EDUCATION

WORK HISTORY

Logistics Warehouseman - February, 2017 to November, 2017 Warfare Logistics - Erlanger, KY

Package processor.

Computer knowledgeable.

Access account.

Log information for customer.

Check for proper item ordered.

Returns.

Use of scanner

Loader/Unloader - November, 2017 to March, 2018

Dhl - Erlanger, KY

Loader.

Scanner.

Package

Warehouse Packer. Scanner. Labeler. - January, 2003 to March, 2007 CBS Temp agency - Cincinnati, OH

Product scan.

Label checks.

Re-label.

Picking.

Stocker.

Loader.

Processing.

Organiser

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