Customer Service Store Associate

SKILLS

EXPERIENCE

ZENOBIA

SWINTON WWW: Bold Profile

********@*******.***

240-***-****

**** *** *** **** ***** Meade, MD 20755

• Customer Service

• Product Knowledge

• Problem Solving

• knowledge in Microsoft Access, Excel, Word, POS applications

• Organization and Prioritization

• Record and File Management

• Team Collaboration

MESS ATTENDANT 06/2024 to Current

Son's Quality Food Company - Fort Meade, MD

Cleaned and maintained all mess hall areas, including dining room, kitchen, and storage areas.

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• Assisted in setting up tables for meals.

• Ensured that the mess hall was clean before each meal service.

• Swept and mopped floors after each meal period.

Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

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CASHIER ASSISTANT 11/2023 to 05/2024

Burlington - Hanover, MD

• Greeted customers and provided assistance in locating items.

• Received payment by cash, check, credit cards, vouchers or automatic debits. Provided accurate cash register operations, including accepting payments and providing change.

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• Issued receipts, refunds, credits or change due to customers. STORE ASSOCIATE 12/2022 to 08/2023

AAFES Exchange - Fort Meade, MD

Stocked shelves with items making sure items were not outdated and brought forward.

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• Arranged product on shelves following merchandising guidelines.

• Stocked merchandise by UPC codes and read labels to match.

• Maintained merchandise presentation by stocking and rotating merchandise. CASHIER ASSISTANT 03/2022 to 06/2023

Dollar Tree - Odenton, MD

• Interacted politely with customers to promote quality service during checkout.

• Issued receipts, change and refunds to customers to promote smooth operations.

• Handled merchandising and restocking needs for multiple checkout lanes.

• Returned carts and baskets to entryways to keep store spaces and aisles neat. Promoted store cleanliness by keeping track of trash can levels and emptying when full.

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RETAIL SALES MERCHANDISER 08/2022 to 10/2022

OSC WEB CO - 1100 NORTHPOINT PKWY, WEST PALM BEACH FL

• Monitored stock to maintain sufficient quantity of featured product.

• Displayed appropriate signage for products and sales promotions.

• Scanned shelves and product cases for expired stock to discard outdated items. Organized engaging front-facing displays to capture customer interest and drive revenue growth.

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CUI/JBC COMMISSA/STORE WORKER 12/2021 to 08/2022 Challenge Unlimited, Inc - 1797 Red Bank Rd, Goose Creek SC Removed product from boxes and placed on shelves according to merchandising guidelines.

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• Followed instructions to properly arrange merchandise items.

• Picked up boxes and related trash from sales floor. Stocked pallets throughout shift to keep warehouse clean, maintained and organized.

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• Used proper case cutting techniques to cut and sort stock loads.

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