Security Guard Quality Control

Shameka Day: **** Walton Ave apt#*** Bronx, NY ***52; 804-***-****

***********@*****.***

OBJECTIVE:

To work as professional supervisor, applying my organizational skills and ability to delegate responsibility towards achieving company goals.

WORK EXPERIENCES:

WESTHAB, Inc. 06/2022-PRESENT Yonkers, NY

Security Guard:

Observed monitors and report unreasonable occurrences

Write incident reports for supervisors’ review

Utilized intervention strategies with tenants during crisis

Write Shift summaries to report observance throughout building with 144 cameras

Support tenants in their search for community resources

AABR, Inc. 08/2021-06/2022 Queens, NY

Housekeeper/Cook:

Changed bed linens and making beds

Used cleaning equipment like steam cleaners

Cleaned bathroom areas, including toilets and bathtubs

Dusted and polished furniture and fixtures

Follow recipes, including measuring, weighing and mixing ingredients

Baked, grilled, steamed, and boiled meats, vegetables, fish, poultry and other foods

Maintained a clean and safe work area, including handling utensils and dishes

GOLDEN GATE, Inc. 09/2018-09/2020 Richmond, VA

Supervisor:

Performed daily quality control inspections

Ensured company’s standards are following services to contractual obligations with customers’ specific budget of labor and expenses

Trained new staff and oversee on-going training of existing employees

Trained employees on proper methods and use of equipment, safety practices and regulations

Communicated effectively with employees and customers to ensure completion of task

RICHMOND PUBLIC SCHOOL 10/2013-08/2020 Richmond, VA

Floor Supervisor:

Trained, directed and developed staffs’ awareness of job qualifications

Assigned tasks to staff based on job requirements in the contractual agreement with customers

Collaborated and coordinated with facilities leadership on matters relating to services

Conducted periodical supervision with subordinates to review various elements of the facility

Instituted corrective measures for deficiencies discovered at the facility

DOWNTOWN MARRIOTT HOTEL 07/2008-10/2013 Richmond, VA

Custodial Supervisor:

Provided quality control for janitorial staff

Inspected dusting, spot cleaning, window washing, vacuuming, restrooms and hardwood floor maintenance

Operated auto-scrubbing, buffing, stripping, waxing and burnishing machines

Ensured supply inventory, materials and equipment were distributed daily

Conducted purchase orders for all supplies as needed

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