Customer Care Service
Resume:
Kenya Haynes
Customer care consultant
Jacksonville, FL
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Care Consultant
Ally Financial - Jacksonville, FL
October 2021 to Present
I work for the credit Bureau department at Ally I have to furnish credit data and send it to the credit Bureaus accurately paying close attention to detail Customer Consultant
Select Portfolio Servicing - Jacksonville, FL
July 2023 to April 2024
I was to look over mortgage accounts and fully handle those accounts, loss mitigation, payment, etc.. Head Teller
Loomis - Jacksonville, FL
January 2020 to September 2020
Receive payment by cash and count large sums of money daily using money counter insuring amounts are correct while paying close attention to detail Retail Banker
Woodforest National Bank - Jacksonville, FL
January 2019 to February 2019
The Retail Banker is responsible for the growth of consumer and business customer relationships, while delivering the Woodforest Experience to every customer, every day, every time. Key Responsibilities:
• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to the customer. • Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives. YEAR-OLD TEACHER, GUARDIAN CATHOLIC SCHOOL (CHAMPIONS) KINDERCARE
November 2018 to February 2019
Participate with children in after school program, create lesson plans, interact with parents, etc. TODDLER TEACHER
KINDERCARE
February 2018 to January 2019
Taking care of toddlers. Reading stories, Interacting, Talking with parents, teamwork, customer service, etc.
Education
DIPLOMA
ROBERT E. LEE HIGH SCHOOL
June 2013
Bachelor's in Finance (pursuing)
Columbia College
Skills
• Customer Service
• Team Member
• Banking
• Computer Skills
• Financial Analysis
• Financial Report Writing
• Financial Planning
• Documentation review
• Leadership
• Negotiation
• Analysis skills
• Data visualization
• Fraud
• Continuous improvement
Contact this candidate