Service Representative Customer

Candy Sheppard

*** ******* ********* ** ********, NC 27865 252-***-**** ************@*****.***

Objective

To obtain employment that offers a positive atmosphere to learn and implement new skills, as well as share my dedication, motivation and responsibility.

Education

●Graduated Pungo Christian Academy in 2002 -- Highschool Diploma

●Graduated from Beaufort County Community College in 2005 -- Cosmetology Degree

●Returned to Beaufort County Community College in 2010 – CNA License

Experience

From May 2001 – August 2008 – Seasonal

Grader Operated Wright Farms Pantego NC

Job responsibilities included but were not limited to supervising, operating the bobcat and fork lift, grading potatoes to be inspected, weighing tractor trailers in and out.

From June 2002 – February 2007

Cashier Pungo Food Mart Pantego NC

Job responsibilities included checking customer out, keeping store stocked and clean.

From August 2008 – October 2017

CNA2 Autumnfield of Belhaven Belhaven NC

Job responsibilities included dressing, bathing, feeding, cleaning patients' rooms, helping the patients to walk and change positions in the bed, gave medication, collected vital signs, and wound care.

From October 2017 – until currently

Customer Service Representative Tri-County Communication that Merged into Riverstreet Networks Belhaven NC

Job responsibilities include managing incoming calls, handling any of the customer's needs, problem solving, generate sales that produce new customers, cancel and upgrade accounts, placed orders, assisted with refunds, processing payments over the phone and in person, all computer driven.

Awards & Acknowledgements

●May 2009 & June 2015 - MVP

●December 2019 - Top Sales

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