Customer Service Accounts Receivable
Resume:
CHRISTINE MICHELLE WONG 226-***-****
*** ********** *****, ******, ***. **********@*******.***
Objective: Customer Service
PROFILE OF SKILLS
•More than 10 years of Accounts Receivable experience
•6 years of experience as a Switchboard Operator
•12 Years of experience in various administrative roles
•Availability: immediate; days, evenings and weekends
•Valid Driver’s License and clean criminal record check
•WHIMIS, and Bondable
•Very friendly and outgoing
•I live the orange for Home Depot!
EMPLOYMENT EXPERIENCE
Customer Service & Cashier
•Trainer; I’m a very friendly outgoing person who loves to teach others to become better, more knowledgeable employees
•Cashier; processed all payments via cash, cheque, credit, debit and gift cards
•Successful with up selling company credit cards and points cards to customers
• Successful at helping run the front end when needed; managing cashier breaks, cashier coverage, making sure cashiers are ok for extreme weather conditions when working outdoors with either water or replacement coverage
•Customer service, cashier, return and exchange counter
•Customers always come 1st with my added cleaning of store area
•Detailed oriented
•Processed in-store paperwork preparation to and from head office, documented and verified schedules and hours worked
•Detailed cleaning of preschool, from toys, dishes, floors, counters, shelves, windows, washrooms and walls
•Caring for children using crafts and learning games and free play. Upkeep of all areas of cleanliness and provided healthy snacks for each dietary need of the children
Administrative Assistant and Accounting Clerk
•Performed Accounts Receivable for one of the largest car dealerships in Vancouver, BC.
•Processed NSF payments, reconciled accounts, collection on overdue accounts via in person and over the phone, referred to management in the case of repossession
•Data entry of new vehicle leases and other thirdparty parts and service accounts
•Additional duties include: head cashier; trained and managed all new and current staff on all cash processing requirements, processing daily bank deposits, counting and reconciliation of all cash, cheque, and credit tenders in all the departments in the dealership and reconciliation of all lease accounts. Also responsible for switchboard relief and acted as the business owner’s personal receptionist for vacation relief periods.
• Acted as Treasurer for a busy preschool; responsible for processing and balancing accounts payable and receivables, teachers’ payroll including bonuses, vacation pay and deductions for government
•Responsible for all financial paperwork including: creating a budget for each fiscal year, determine all assets and liabilities and process expense/revenue reports (both monthly and yearly)
•Reconciled all accounts including fundraising monies, balance sheets, and banking discrepancies
•General ledger upkeep per month and year, detailed and summary
•Input paperwork for customs approval so truck drivers may cross the border
EMPLOYMENT HISTORY
Cashier Home Depot Sarnia, ON
2015- Current
Broker WG McKay Brokerage Firm Sarnia, ON
2013-2014
Assistant Bluestone Photography Burnaby, BC
2010-2012
Treasurer Pied Piper Preschool Burnaby, BC
2010-2012
Accounts Receivable Dueck GM Vancouver, BC
2000-2006
Customer Service Future Shop Burnaby, BC
1995-2000
Pharmacy Cashier Great Canadian Super Store Vancouver, BC
1994-1995
Retail Turnstyle Clothing Vancouver, BC
1993-1994
Cashier/Trainer McDonalds Restaurant Burnaby, BC
1988-1993
Food Service Swedish Canadian Resthome Burnaby, BC
1987-1990
VOLUNTEER EXPERIENCE
Board Member Harmony for Youth Sarnia, ON
2014- 2018
Educational Asst. P.E. McGibbon Elementary School Sarnia, ON
2013-2014
Treasurer Pied Piper Preschool Burnaby, BC
2010-2012
Assistant Bluestone Photography Burnaby, BC
2008-2012
Educational Asst. Armstrong Elementary School Burnaby, BC
2006-2012
Educational Asst. John Robson Elementary School New Westminster, BC
2002-2006
Reading Facilitator Fellburn Resthome Burnaby, BC
1990-1992
Social Assistant Swedish Canadian Resthome Burnaby, BC
1987-1990
References
Bonita Ovens-Tyler
Harmony For Youth
Board Member, Treasurer
Paul Kearney
Harmony for Youth
Board Member, President
Gerry Tobin
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