General Manager Data Entry

pq DAVID GOMEZ

Tucson, AZ *****

*************@*****.*** / 520-***-****

SUMMARY

At First Inspection, as a General Manager, spearheaded operational enhancements, achieving significant

cost reductions and elevating customer satisfaction. My adeptness in staff supervision and pesticide

application, coupled with a knack for strategic planning and team development, resulted in marked

efficiency improvements and a robust increase in client retention.

SKILLS

. Customer Retention . Sales Support

Staff Supervision . Data Entry

Contract Negotiations . Effective team management

. Vendor Sourcing . Recruitment and hiring

. Insect identification . Maintenance Oversight

. Pesticide application . Budget Planning

. Chemical Handling . Team Development

EXPERIENCE

General Manager / First inspection - Tucson, Arizona 04/2015 - 10/2024

. Developed and implemented operational strategies to improve efficiency, reduce costs and

maximize customer satisfaction.

Established and maintained effective communication with staff members to ensure efficient

operations.

. Managed all aspects of daily business operations including budgeting, staffing, scheduling,

inventory control, customer service and sales.

. Directed the activities of pest control workers to ensure efficient and safe completion of job duties.

. Created and maintained detailed records of all pest control treatments, including the type of pests

treated and the chemicals used.

. Trained new employees in proper safety procedures for handling hazardous materials.

. Developed strategies to reduce infestation levels in residential and commercial buildings.

. Conducted regular maintenance on equipment used for pest control operations.

. Coordinated with other departments to ensure that all necessary safety protocols were followed

when treating a property.

. Scheduled preventive maintenance visits for clients on a monthly basis.

. Assisted in preparing bids for contracts related to pest control services.

. Advised clients on sanitation practices which help minimize chances of future infestations.

Identified pest issues, placed traps and bait and removed dead pests after extermination.

. Mixed chemicals based on property and climate conditions to deliver optimal elimination and

prevention efficiency.

Created and maintained employee records, including new hires, terminations, salary changes, and

tax withholding forms.

. Analyzed trends in labor costs to identify areas where cost savings could be achieved.

EDUCATION AND TRAINING

High School Diploma 0:

Edge High School - Tucson, AZ

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