Customer Service Rep
Resume:
JO-ANDA NEREE
SEEKING CUSTOMER SERVICE
CONTACT
EXPERIENCE
***********@*****.***
NOVEMBER.2020-March.2022
Family Dollar Cashier/Assistant Manager
Scheduling employees, training new employees, and hiring new employees. Depending on the industry they may also be asked to handle escalated customer complaints as they often work in a customer-faced role.
SKILLS
EXPERIENCE
Computer Skills
Leadership Skills
Organizational Skills
Problem Solving
People Skills
Data Entry
Learning/adaptability skills
Communication Skills
Bilingual French/Creole
APRIL.2022 – DECEMBER.2022
ETS customer service Rep
First point of contact for any customer who has a question or an issue with a product or service the company sells. Many responsibilities like answering inbound phone calls, addressing customers questions about products and services and processing payments or returns.
JAN. 2023 – JUNE 2023
LINCARE CUSTOMER SERVICE REP
Establishes customer contact by receiving inbound return calls and initiating follow up outbound calls. Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments Prepare and analyze the billing and setup paperwork for patient services. Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization.
MARCH 2024 – CURRENT
MATTRESS FIRM
Preparing the evening shift with already getting Labels ready for the trucks that went out for the day. Ensuring that all the pieces that they bringing back are returns or cancels from their route. Finishing anything that wasn’t finished from morning
EDUCATION
2015-2019
HIGH SCHOOL DIPLOMA
Nottingham High School
Contact this candidate