.Troyce Lazarian
Customer Service Specialist
Experience Education
Daycare Provider/Admin
We provided a safe and fun environment for children ages 0-mos. To 8 yrs., focused on teaching toddlers to move up to pre-k, organized events, field trips, accepted payments, data entry, customer service.
Customer Service Specialist
Assisted clients with on-line banking, tech support, debit cards, transferred funds, filed disputes/claims, investigate and research for client, assisted all banking needs, followed call flow, met monthly goals, coaching and meetings via WebEx, MS Office, excel, outlook and power point, high volume call, communication via phone or email, provided excellent customer service, MS Office, excel, outlook, power point.
Office Clerk
MS Office, outlook, excel, word, answered multi-phone lines, directed calls to appropriate areas, communication via phone and emails, scheduled events, planning and organizational skills, scheduled appointments, assisted with back-office support.
Property Management Maintenance
Maintained property landscaping and clean-up, getting property rentals ready for new tenants, painting, fixing any cosmetic interior damage of rental’s, replacing screens and windows, plumbing, heating and air-conditioning, replacing any appliances in rentals.
1989-1993
Napa High School
Diploma
2014-2015
WNC
Early childhood development
Skills
•MS Office, excel, power point, outlook, word, data entry, multi-phone.
•Landscaping, property management clean-up
•10 yrs. Customer service, worked remotely.
•45 wpm.
•Data entry, 10 key
Contact
218 Lee St.
Carson City, NV. 89706 775-***-**** **************@*****.***