Data Entry Customer Care
Resume:
Jasmine Johnson
Customer care
Detroit, MI *****
*****************@*****.***
• I have the ability to keep customers satisfied, responsible, knowledgeable, dependable, driven. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Dietary Clerk
Corewell Health-Dearborn, MI
January 2023 to Present
• Update patient diet notes
• Print tally report for kitchen chef
• Report missing patient meals
• Answer calls for patient orders
• Performed accurate and efficient data entry tasks, inputting XX records per day with minimal errors
• Created and maintained electronic spreadsheets, databases, and files to organize and track important information
• Collaborated with team members to ensure timely completion of data entry projects within established deadlines
• Identified discrepancies or inconsistencies in data entries, promptly notifying supervisors for resolution Security Officer
Securitas-Detroit, MI
January 2019 to Present
• Monitored security cameras
• Patrolled Detroit public school
• Effectively recommended appropriate action
• Wrote logs and incident reports
• Detected security breaches
• Effectively prevented thefts
• Followed all security and safety regulations
• Signed all guests into School buildings
• Performed inspections of guests, as necessary
• Coordinated safe evacuation routes for All emergency
• Coordinated with other security agencies, as necessary
• Ensured building was locked and secured at end of every shift
• Acted as security escort for employees and guests
• Answered telephones
Server
Cracker Barrel-Roseville, MI
June 2016 to Present
Taking food and drink orders, delivering food and drinks to customers, refilling drinks, and answering questions about menu items, services, and company policies.
• Provided the best service in a timely manner
• Handled a high volume of customers regularly
• Maintained knowledge of the menu
• Took orders
• Served food
• Checked on guests frequently
• Cleaned and sanitized restaurant and dining room
• Cleared tables
• Worked at a bar and restaurant
• Greeted diners, guests, and customers
Machine Operator
Comau-Southfield, MI
June 2020 to April 2021
1. Weld Personal protective equipment (mask)
2. Scan mask
3. Quality inspect material
4. Pack mask for shipping
Machine Operator
Peterson Springs-Detroit, MI
October 2017 to December 2018
Feed heating coil springs threw a oven to set load. Grind parts and weigh parts. Package and label parts for shipping
Production Worker
Grobbels-Detroit, MI
July 2016 to October 2017
Load corn beef into pockets in a timely matter as it comes down the assembly line. Server/Hostess
Olga's Kitchen-Saint Clair Shores, MI
November 2013 to January 2017
Greet guests with a friendly, cordial welcome.
Have a depth of menu knowledge
Take and deliver guest orders.
Obtain guest information and utilize guest list.
Cocktail Waitress/Bartender
Nikki's night club-Detroit, MI
October 2013 to August 2016
Take drink orders and suggest cocktail to patrons or give knowledge relating to drinks. Maintain good memory for orders due to fast pace and loud atmosphere. Education
GED
Northern High School - Detroit, MI
September 2004 to June 2007
CPR, CNA, HHA, PCT
Abcott Institute
Skills
• Typing 45-60 wpm (6 years)
• Customer Care
• Customer Service
• Customer Support
• Call Center
• Security
• Host/Hostess
• Bartending
• Serving Experience
• Restaurant Experience
• Serving
• Packaging
• Warehouse experience
• Assembly
• Machining
• Home Care
• Food Preparation
• Cleaning Experience
• Food service
• Customer service
• Order picking
• Assembly
• Distribution center
• Manufacturing
• Driving
• Kitchen experience
• Typing
• English
• Cooking
• Serving
• Restaurant experience
• Front desk
• Cash handling
• Basic math
• Cocktail experience
• Wine knowledge
• Hospitality
• Retail sales
• Communication skills
• Word processing
• Microsoft Office
• Data entry
• Computer skills
• Clerical experience
• Cash register
• Computer skills
• Medical office experience
• Organizational skills
Certifications and Licenses
First Aid Certification
Food Handler Certification
CPR Certification
AED Certification
Driver's License
Assessments
Work motivation — Proficient
January 2021
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Workplace safety — Proficient
November 2019
Using safe practices at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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