Customer Service Front Desk

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BRIGID SANJUAN.

Miami Beach, Florida

Phone 305-***-****

Objective: to contribute my excellent customer

service skills and long experience in upscale resort or

hotel.

Experience

August 2023_July 2024 Carillon Miami Wellness

Resort Spa

Customer Service, Locker Attendant,

Front Desk

Nov 2011_Jul 2023 Hilton Bentley Hotel

Minibar Supervisor

Accountable for the inventory of every room's,

Minibar consumption and refilling, organize mini-bar

cars for runners to expedite them to the room, attend

phone calls in a concise and polite manner.

August 2001-Oct 2011 Royal Palm Hotel

Night Auditor and Operator (PBX) provided

outstanding customer service to guests that were

checking in and out of the hotel, assist with heavy

volume of phone calls, recalculate and zero balance

every room account, provide guest with

housekeeping requests and reservations at various

lacatiane in Miami

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