Front Desk Admin Assistant

Tina Letsoalo

***** ******* ****** **** ************** Pretoria

********.****@*****.*** ● 870**********

SKILLS & QUALITIES SUMMARY

PROFESSIONAL EXPERIENCE

AJMT TRADING Pty Ltd

Front desk Admin Assistant, July 2012 to March 2015

Responsibilities include:

•First point of contact with clients

•Offer client satisfactory service through phone calls, emails and walk-ins

•Expedite the resolution of customer problems and complaints to maximise client satisfaction

•Establish and maintain an excellent engagement with stakeholders (colleagues, partners and clients)

•Handling of walk in clients in a friendly manner

KONICA MINOLTA

Sales and Marketing July 2015 to May 2016

Responsibilities include:

•Selling of the company products and services

•Assist with the developing and commercialization of new business opportunities where possible

•Identify and maintain new opportunities for additional profit

•Cold calling

•Office automation sales

TSHWANE MOTLHAGASE DISTRIBUTORS

Receptionist and Filing Assistant, February 2017 to February 2018.

Responsibilities include:

•Offer client satisfactory service through phone calls, emails and walk-ins

•Expedite the resolution of customer problems and complaints to maximise client satisfaction

•Collaborate with the team at large to strengthen customer service

•Handling of walk in clients in a friendly manner

ONSHEQ WORKWEAR (THUMNCU Pty Ltd) Manager, November 2018 to March 2020.

Responsibilities include:

•Manage the store, it’s operations and lead a team of two assistants

•Coordinate campaigns and create opportunities to upsell

•Attain sales targets

•Report, reconcile and stocktake the merchandise

•Negotiate prices with external parties and suppliers to drive down costs for clients

SELF EMPLOYMENT April 2020- August 2024

•During my part time studies I was self employed

•Procurement of construction wear and boots and selling to the general public and small businesses

EDUCATION

HOERSKOOL ELANDSPOORT, PRETORIA Grade 12, December 2004:

Subjects: English, Afrikaans, Business studies, Accounting, Biology, History

MIDRAND GRADUATE INSTITUTE, JOHANNESBURG.

Bachelor of Commerce: Marketing Management Up to 2nd year completed 2006-2009.

●Key Modules:

O Marketing.

O Personal Selling

o Consumer Behaviour

O Business Management.

BOSTON CITY COLLEGE, PRETORIA. Diploma in Commerce: Public Relations completed 2020 - 2022.

●Key Modules:

● Marketing Management.

● Computer and Academic Literacy

● Public Relations 1 and 2

CAREER OBJECTIVES

I am a hardworking team player who enjoys dynamic spaces. My ideal environment is one filled with inspiration and working collectively to achieve a common objective. I believe this enables my strong work ethic, self-motivation, and client-centric personality. I enjoy sales and always aim to produce high quality work. I am driven by the ability to upskill myself and learn from those around me. My sociable personality makes me very adaptable and confident.

REFERENES

CONTACT PERSON : Jabulani Mavimbela

COMPANY : AJMT Trading Pty Ltd

CONTACT NUMBER : 061-***-****/ 082-****-***

EMAIL: **********@********.**.**

CONTACT PERSON : Ansunette Schuurman

COMPANY : Social and wellness navigator

CONTACT NUMBER : 012-***-****/ 076-***-****

EMAIL: **********@******.**.**

CONTACT PERSON : Connie van Heerden

COMPANY: Konica Minolta ( currently at Nashua)

CONTACT NUMBER : 060-***-**** /

EMAIL : ********@******.**.**

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