Team Lead Customer Service

Linda Vermette

Methuen, MA *****

*****************@***********.***

+1-978-***-****

Work Experience

Team Lead

McKesson - Methuen, MA

December 2005 to September 2021

• Train New Employee

• Monitor current employees if not meeting standards

• Ensure items are processed in order

• Ensure orders are on time

• Fix mistakes

• Find and omit items that are damaged

• Find missing orders

• Relocate items

• Restock items

• Pick orders

• Double check items

• DEA training

• Bio box order filling

• RF unit trained and able to train

• Shipping and receiving

• Safety training

• Fix incomplete orders find and pick missing items

• Work with difficult employees

• defusing intense situations

• Scheduling of staff members

• Email communication

• Organize events

• Safety comity

• Computer work

• Identify routes and where staff is needed

Education

GED

Lawrence High School - Lawrence, MA

September 1984 to June 1986

Skills

• Shipping & Receiving

• Team Management

• Organizational Skills

• Freight Experience

• Order Picking

• Cash Handling

• Retail Sales

• Warehouse Experience

• Order Picker

• Pallet Jack

• Customer service

Contact this candidate