Professional summary
Facility and Lab Operations Manager with over two decades of expertise in biotech logistics and international supply chain management, specializing in hazardous and perishable goods. Adept at optimizing lab operations and resource allocation to enhance efficiency and drive innovation. Skilled in troubleshooting, data analysis, and trade compliance, with a focus on fostering collaboration and achieving strategic objectives. Aims to leverage extensive experience to advance in leadership roles within biotech facility management. Employment history
Voyager Therapeutics, Inc. Lab Ops / Facility Manager contract through BLS Cambridge, Massachusetts, United States
Dec 2021 - Jun 2024
Steven Wilson
Facility /Lab Ops supervisor management / Int’l Bio- Pharma shipping/ supply chain managementn
management and compliance, specialized on
harardous and perishable goods
78 Homer Street, East Boston, United States, 02128 617-***-****
******@******.***
Managed and led a team of BLS employees for all labs and facilities, SOP’s, daily workflow and KPI’s for annual reviews.
Ensured strategic support for our best in class Lab support was adhered to for Voyager Therapeutics operations in both Cambridge/Lexington, MA. Optimize available resource allocation for best results.
Spearhead process improvements in lab management. Implement cutting-edge facility maintenance protocols. Foster collaboration between BLS and Voyager Therapeutics teams. Drive operational efficiency in lab and facility management. Ensure seamless support for Voyager Therapeutics research initiatives. Enhance team productivity through effective leadership.
Analyze lab performance metrics to identify areas for improvement. Develop data-driven strategies for facility optimization. Streamline support processes for Voyager Therapeutics. Cultivate strong partnerships between BLS and Voyager Therapeutics. Facilitate cross- functional teamwork to achieve shared objectives. Foster a culture of mutual support and knowledge sharing.
MOL Logistics Operations Supervisor Boston, Massachusetts, United States Mar 2018 - Mar 2022
Interport Freight/N.E SAFE Air Export Manager Boston, Massachusetts, United States
Apr 2012 - Apr 2018
Agility Logistics Night Export Supervisor & CCSF/TSA Head Primary Boston, Massachusetts, United States
Sep 2007 - Nov 2011
Spearheaded process improvements in supply chain management, introducing lean methodologies that streamlined workflows and minimized bottlenecks. Primarily focused on Biotech, Pharma, Medical companies with pershishabe and cold chain responsibilities. Our main customers were Takeda, Toyobo, Qiahen, Fujifilm Chemicals, Candela etc.
Fostered strong relationships with clients and vendors, ensuring seamless coordination of logistics activities and maintaining high customer satisfaction levels. Analyzed operational data to identify trends and opportunities, developing strategic plans that drove continuous improvement in logistics performance. Oversaw compliance with international shipping regulations, meticulously managing documentation and customs procedures to prevent delays and penalties. Analyzed supply chain data to identify bottlenecks, implementing lean methodologies that enhanced operational efficiency and reduced turnaround times. Built strong partnerships with clients and vendors, ensuring smooth coordination of logistics activities and maintaining high satisfaction levels. Led air export operations, optimizing processes for increased efficiency and client satisfaction. Managed a team, fostering collaboration and achieving consistent on-time delivery. Implemented cost-saving strategies, resulting in significant budget improvements. Resolved logistical challenges, enhancing overall service reliability and customer trust. Optimized export workflows, reducing processing time and enhancing customer satisfaction while maintaining strict security standards.
Managed comprehensive security checks, coordinating with TSA to uphold stringent cargo screening measures and prevent potential threats.
Implemented new tracking systems, streamlining cargo monitoring and improving real-time visibility for clients and internal teams.
Fostered strong partnerships with customs officials, carriers, and clients, facilitating smooth export operations and resolving complex logistical challenges. Spearheaded export process optimization, slashing processing times and boosting customer satisfaction while maintaining rigorous security protocols. Orchestrated comprehensive security checks in collaboration with TSA, ensuring strict adherence to cargo screening measures and threat prevention. Saratoga Forwarding Air export specialist/ Ocean Export Automobile Program Manager Greater Boston
May 2001 - Nov 2007
Education
AS Logistics Management IATA/ICAO Geneva, Switzerland Jun 1994 - Aug 1995
Skills: Data Collection · Trade Compliance · Written Communication · Account Management · Data Entry · External Audits · Transportation Management Continued Logistics & International Business Edu University of Massachusetts Boston
South Boston
Sep 1995 - May 1997
Courses
Bank Boston - Int’l letter of credit certification Bank Boston Mar 2002
IATA Dangerous goods by Air IATA Training
Aug 2021 - Oct 2023
IATA Radioactive by air IATA Training
Aug 2016
IMDG - International Maritime Dangerous Goods Certified Group Transportation Services (GTS), An Ascent Global Logistics Company Jan 2023
Facilities Management Alison
Jul 2023
Industrial Engineering - Control Valve Basics Alison Jul 2023
Electrical Fundamentals Alison
Jul 2023
Optimized air and ocean export processes, managing automobile programs with precision. Streamlined logistics, reducing transit times and enhancing customer satisfaction. Drove efficiency in export operations, implementing cost-effective solutions for automobile shipping. Achieved consistent on-time deliveries, boosting client retention. Pioneered new strategies in air and ocean export, revolutionizing automobile program management. Introduced digital tracking systems, enhancing shipment visibility. Fostered strong partnerships with global shipping networks, optimizing automobile export logistics. Coordinated cross-functional teams to ensure seamless operations. Meticulously managed air and ocean export documentation, ensuring compliance with international regulations. Maintained impeccable records, minimizing delays. Pioneered digital tracking systems for automobile exports, enhancing real-time visibility and streamlining logistics operations.
40 HOUR HAZWOPER - 29 CFR 1910.120 (OSHA HAZWOPER Regulations) National Environmental Training Institute
Apr 2022
HAZWOPER 8 Hour Annual Refresher National Environmental Training Institute Apr 2023
RCRA Life Science 310 CMR 30 Safety Partners, Inc. Apr 2022
First Aid, CPR, AED (infants & Adults) American Red Cross Feb 2022
Skills
Capital Budgeting Office Operations
Multi-country Quality Control
Environmental Monitoring Reagents
Glassware Consumables
Presentations Key Metrics
Demand Planning Lean Tools
Key Performance Indicators Root Cause Analysis
Business Process Supplier Relationship Management
International Logistics Compliance Regulations
Reverse Logistics Gene Therapy
Cold Chain Equipment Installation
Calibration Problem Solving
Creative Problem Solving Laboratory Information Management System (LIMS)
Line Management International Conferences
Polymerase Chain Reaction (PCR) Cell Culture
Import/Export Operations Management
Microsoft PowerPoint Microsoft Excel
Microsoft Word Troubleshooting
Team Leadership Project Management
Life Sciences Laboratory Skills
Environment, Health, and Safety (EHS) Laboratory Management Preventive Maintenance Written Communication
External Audits International Trade
Import Export Harmonized Tariff Schedule
Operations Management Supply Chain Operations
Account Management Trade Compliance
Transportation Management Facility Management (FM) Freight Forwarding Logistics Management
Export Documentation Communication
HAZWOPER RCRA
Microsoft Office DOT Regulations
IATA D.G LAB IT & Equiopment set-up
Data Entry Data Analysis
Databases Oracle Database
Data Warehousing Marketing
Data Collection
Links
References
Available upon request
Hobbies
Family Life, Football, Basketball, Volumteerongnas the Boston chapter lead For LabsOps Unite. Languages
English (Expert) Italian (Beginner)