Customer Service Ramp Agent

THOMAS HOWARD JR

Address: **** *******, ***** *******, ** 75054

Email: ***************@*****.***

Cell Number: 682-***-****

Objective

To secure a challenging position in a reputable organization to expand my learnings, knowledge and skills

Skills and Qualifications

Multi-Tasker

Ability to quickly adapt to change

Strong Teamwork Skills

Customer Service

Professional Experience

2023-05 – Present Ramp Agent Supervisor

G2 Secure Staffing - DFW Airport, Dallas, TX

Supervising the loading and unloading of cargo, freight, and luggage onto and off aircraft

Moving cargo and baggage between aircraft, airport terminals, and other facilities

Ensuring that staff comply with all airport and government regulations

Ensuring that the ramp is functioning properly

Coordinating with airport authority for flight operational handling

Developing and providing briefings for pilots and fuelers on parking areas, ramp traffic patterns, and emergency procedures

Maintaining the overall readiness and safety of ramp facilities and operations

2021-05 – 2022-01 Mortgage Solution Specialist

Iron Mountain, Dallas, TX

Clean up files regularly by removing outdated information for archival or disposal

Classify files based on source, type or other loan details

Input data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval

Education

2017-08 to Present Kinesiology

Tarrant County Community College, Fort Worth, TX

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