Ux Designer Design Systems

Weihua Ge (Sr. UX Designer)

513-***-**** ********@*****.*** Bellevue, WA 98006

Summary

With 15 years of experience leading user-centric innovations in UX and industrial design, I specialize in creating impactful, data-driven designs for enterprise software solutions.Proficient in Figma, design systems, and Agile methodologies, I have successfully managed cross-functional collaborations to deliver high-quality user experiences. My contributions to two launched AI/ML products at Amazon AWS and six U.S. design patents underscore my dedication to innovative design solutions.

EXPERIENCE

Amazon, Seattle, WA — UX designer

January 2021 - PRESENT (Work at AWS/Amazon Seller/Amazon Go)

● Developed UX/UI for AWS AI/ML enterprise products, Amazon Q and Amazon Kendra, focusing on enhancing RAG application usability and data source operational efficiency, resulting in a 35% increase in user adoption.

● Led cross-functional teams to create scalable, AI-powered business analytics dashboards, achieving a 95% customer satisfaction rate.

● Implemented comprehensive design systems and optimized seller report generation process for Amazon Seller Central, reducing discrepancies by 64% and improving time to market by 40%.

● Led design team to conduct user research with both external and internal customers to guide design decisions and influence key stakeholders.

● Developed a UX benchmark system using telemetry data to ensure design outputs are measurable, clearly demonstrating UX improvements.

● Created storyboards, wireframes, and prototypes. Hosted design workshops to facilitate collaboration and alignment across product management, engineering, and documentation teams. Presented the design solutions to clients and skip-level leadership.

● Led a team of three front-end developers in implementing designs using JIRA and agile methodologies.

Microsoft, Redmond, WA — UX designer(Contractor)

July 2020 - December, 2020

● Developed responsive web designs for Microsoft 365 partnership program, adhering to Microsoft Fluent UI system guidelines, which led to increased conversion rates across PC, mobile, and tablet users.

● Created detailed customer journey maps and user personas to visualize the online shopping experience for Microsoft products.

● Initiated and implemented a customer feedback collection mechanism in the shopping process, which reduced abandonment rates. Continuously analyzed feedback to drive improvements, optimizing user experience and supporting ongoing development strategies.

● Utilized the Double Diamond design thinking framework to identify 365 customer pain points and develop feasible, profitable solutions. JL Audio, Fort Lauderdale, FL — Senior industrial designer August 2010 - January 2020

● Led to design cutting-edge marine audio systems, securing three US patents and enhancing product sales by 25% over five years through innovations in sound quality and durability.

● Collaborated with the marketing team, customer support team, manufacturer team and vendors to transmit customers needs into product opportunities for next generation products.

● Presented the innovative solutions to C-suite leadership. EDUCATION

University of Nebraska, Lincoln, NE — Master’s degree in Human Factors Engineering

Northwestern Polytechnic University, Xi’an, China — Bachelor's degree in Industrial design

SKILLS (Tools)

UX Design (Figma,Adobe); User research (Qualtrics,Usertesting.com); Agile management (JIRA,ASANA); Industrial design (Solidworks,Keyshot) PATENTS

W.Ge,etc., “Pedestal scanner”,USD959436S1,Aug 02,2022 W.Ge,etc., “Two-in-one virtual reality controller with mouse”,USD934246S1,Oct 26,2021

W.Ge,etc., “Speaker Grille Assembly”,USD58487,Sep 01,2019 W.Ge,etc., “Loudspeaker enclosure”,USD861643,Sept 01,2019 W.Ge,etc., “Baffle for a loudspeaker enclosure”,USD843975S1,Mar 26,2019 W.Ge,etc., “Protective case accessory with removable multi-function button for smart-phone device”,USD788092S1,May 30,2017.

LANGUAGE SKILLS

Fluent in English; Native speaker of Mandarin Chinese PORTFOLIO

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