Certified Pharmacy Technician

KATRINA PARKS BAILEY

Address · **** Lynngate Dr Memphis Tn, 38141 Phone 901-***-****

Email· **********@*****.***

I am actively seeking a Certified Pharmacy Technician position in your highly reputable company. I am an accomplished, well-organized, patient-oriented Certified Pharmacy Tech with 10+ years of both retail and hospital pharmacy experience. Throughout my career I consistently established integrity, quality and professionalism to provide organization with broad array of services that deal with drug dispensing, computer drug order entry, drug packaging and drug deliveries.

Through a balanced combination of “know-how”, interpersonal skills and leadership initiative, I offer a demonstrated ability to exceed customer expectations from both the business and customer service perspective. I believe my solid experience, expertise, education and character will make me a very suitable candidate for the Pharmacy Tech position

My resume provides more detail including my credentials, accomplishment, but here are some qualities that I can bring to your organization:

Self-motivated and proactive professional with excellent communication, teamwork administrative, problem solving, leadership, organizational and interpersonal skills.

Lifelong learner with keen attention to details and unswerving commitment to highest standards of professional and personal service.

Accurately performed compounding duties or various mixtures, creams, ointments, solutions, and suspensions.

Adeptly count, fill and label prescriptions bottles with correct medications; counted/reconstituted and dispensed in appropriate containers and returned to inventory

Proficient in various computer applications

My goal is to help you meet your overall objective in any way I can. With my skills, experience and expertise, I am confident that I can make a positive contribution to your highly successful company.

Thank you

Katrina Parks-Bailey

KATRINA PARKS BAILEY

Address · 4741 Lynngate Dr Memphis Tn, 38141 Phone 901-***-****

Email· **********@*****.***

Experience

Regional One Health Specialty Certified Pharmacy Tech March 2023-current

Assists registered pharmacist with support activities and processes required to dispense specialty medications. Performs various duties related to specialty pharmacy services including, but not limited to, maintaining patient records and documentation, preparing and processing prescriptions, answering telephone calls, communicating with patients, payors and healthcare providers, inventory management, benefit investigations, prior authorizations, patient assistance, prescription delivery and distribution, and record-keeping of pharmaceuticals and controlled substances.

St Francis Hospital Certified Pharmacy Technician January 2023- March 2023

Worked under the direct supervision of a licensed pharmacist and provided assistance in dispensing functions, including: purchasing, inventory control of all drug classes, sterile product preparation and associated equipment maintenance, and automated dispensing cabinet equipment and inventory maintenance. Also performs technical duties to maintain pharmaceutical dispensing functions to all neonate, child, adolescent, adult, and geriatric patients, including inpatients and outpatients. Fill and label medications, Stock medications into pharmacy inventory, Restock automated dispensing cabinets (ADCs),Maintain adequate medication stock levels and proper storage of medications, Deliver medications to patient care areas, Attend to medication requests and phone calls, Assist in Pharmacy quality assurance activities, Comply with state and federal regulatory requirements, Joint Commission standards and Tenet and hospital policies and procedures, Assist pharmacists in performing various duties as assigned

Express Scripts Senior Intervention Technician October 2017- January 2023

Open orders as needed, verify eligibility, proof and input prescriptions following procedures while maintaining productivity and quality standards Assist team members with questions regarding policy and procedure. Provide expert assistance to team members with issues needing technical expertise. Authorize Dr. Call entry if appropriate Work collaboratively with other team members and supervisor to ensure that best-practices are shared Provide on-the-job training for new or existing team members. Mentor team to improve their understanding and skills. Provided backup support to other pharmacy groups based on business needs or production levels Initiate and document correspondence. Log order status. Provided audit reports to management Additional duties as assigned

Accredo Specialty Pharmacy Senior Certified Pharmacy Technician February 2008- September 2017

Assists the Pharmacists in processing of medication orders, patient inventory control, distribution functions and tasks related to handling and filing of patient charts. Receives refill authorizations from physicians and inputs into computer systems if authorized by state law.

CVS Certified Pharmacy Tech July 2014-November 2015

Effectively follows workflow procedures with an in-depth understanding of each workstation (i.e., Pick- Up, Drop-Off, Drive-Thru, Production) for day-to-day coordination and processing of patient medication orders; manages own responsibilities while shifting to help the team where needed Delivers results while balancing quality and efficiency in all tasks, maintains accuracy while consistently meeting workflow and inventory management goals

Walgreens Senior Certified Pharmacy Tech August 2004-January 2008

Senior Certified Pharmacy Technician assists Pharmacist with prescriptions call-ins from doctor’s office, fax, and insurance companies. Demonstrates compassion and care by proactively identifying and resolving potential problems to ensure customers have their medications when needed; collaborates with immediate and extended pharmacy teams, medical staff, insurance companies, and customers alike to resolve issues, ensure accuracy, and deliver timely resolution of any medication or insurance related concerns.

References upon Request

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