Program Manager Scrum Master

Sharmila Yelchuru

**************@*****.*** 224-***-**** Naperville, IL GC Holder, USA

TEST PROGRAM MANAGER

Accomplished Test Manager with 10 plus years of experience, adept at overseeing all facets of the Software Development Life Cycle (SDLC). Responsibilities include orchestrating requirement gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.

SOFT SKILLS

Requirements Scrum Master Agile Waterfall SDLC IT Partnership Test Suit Manager Test Strategy Development Execution End to End Testing Performance Testing Test Staffing Logistics Main frame Testing Auto Insurance Mortgage Banking Manufacturing Health Claims System Testing Integration Testing Mobile Testing UAT Regression Testing Business Analysis

TECHNICAL SKILLS

Soap UI Postman HP QTP QC JIRA OTM and ERP Micro Services Docker Windows Mac MS SQL Server Oracle MS Access Mango DB C# HTML DHTML XML Java Node JS P4 Test Link Test Director Quality Center Citrix Jira

WORK EXPERIENCE

Elevance Health (formerly Anthem) Aug. 2022 – Present

Senior Test Analyst (Test Program Manager) Remote, IL

Strategic Relationship Management: Oversight of strategic and tactical testing relationships with program stakeholders.

Planning and Approval: Review and approval of Level of Estimate (LOE) and estimation.

Collaborative Strategy Development: Collaboration with Test Architect/Technical Lead to formulate comprehensive testing strategies for programs.

Risk Management: Management of testing risks and issues, development of contingency plans, and creation of mitigation strategies.

Process Adherence and Mentoring: Ensure adherence to SDLC and testing processes, offering mentoring where necessary.

Testing Coordination: Ownership, coordination, and oversight of testing activities across various phases including Test Data Management (TDM), SIT, UAT, and End-to-End, ensuring quality assurance traceability.

Requirements Evaluation: Assess the feasibility of Business Requirements and identify inherent gaps.

Defect Management: Ownership of defect management processes, ensuring timely remediation and effective risk communication.

Tools Proficiency: Proficient in Jira for tracking and managing program dashboards and issues, and maintaining up-to-date records on SharePoint.

Reporting and Communication: Collection of testing metrics, reporting program status, scheduling stakeholder meetings, and providing timely updates.

Alignment with Configuration and Release Management: Collaboration with configuration and release management to ensure alignment with testing objectives.

Operational Efficiency and Cost Optimization: Consultation with Test Architect for complex projects to streamline operational efficiency, optimize cost, and ensure alignment with proposed test strategies.

Careleon (formerly AIM) April 2020 – July 2022

QA Analyst Remote, IL

Optimizing Care Through Clinical Solutions

Collaborated with Production support team to address daily production issues and performed API testing for Disaster declaration tickets using Soap UI on a weekly basis.

Conducted comprehensive testing, including letters testing for Auto generated letters, SQL query writing for test data generation, and database validation post-case creation in different environments.

Engaged in SCRUM activities, including Sprint Planning, Retrospective meetings, and Daily Standups, while following Agile methodologies throughout the testing life cycle. Coordinated with Scrum Master for Sprint updates and participated in defect life cycle management using JIRA.

Hub Group Dec 2017 – March 2020

QA Analyst Remote, IL

Testing Applications used in Hub Group: Innovating Transportation and Logistics across North America

Reviewed requirements and collaborated with Business Analysts to analyze functional specifications, facilitating the creation of effective Test Scenarios. Interacted with Developers to understand interface functionalities and participated in Sprint Planning meetings to align testing scope.

Developed QA Test plans, Traceability Matrixes, and test cases for Functional, System, User Acceptance, and Regression testing. Utilized Agile methodology throughout the testing life cycle and employed SOAP UI tool for REST API testing and integration testing with services.

Managed Defect life cycle processes using JIRA, including logging, tracking, and reporting defects. Conducted End-To-End testing to ensure smooth deployment of new functionalities, providing detailed testing results and weekly status reports to QA Leads/Managers. Collaborated with development teams to address discrepancies identified during daily QA testing.

Performed Integration testing for applications migrated to Mainframes to Oracle financial applications (OTM & ERP)

Performed EDI testing (204,210,214), Middleware tools SOA and Azure service bus.

Testing Micro service applications in the Mac book pro with Docker applications using the tools Postman, Kibana, No SQL Data Booster, DB viewer, Mongo DB.

West Bend Mutual Insurance Aug 2016 – Jun 2017

QA Analyst Remote, Wisconsin

Testing and Enhancing Claims Processing with third party system CCC One Integration

Collaborated with Business Analysts to review requirements and crafted effective Test Scenarios by analyzing functional specifications.

Developed comprehensive QA Test plans and Traceability Matrixes to ensure project scope, requirements, and deliverables alignment.

Executed Agile methodologies throughout the testing life cycle, including integration testing with SOAP UI and End-To-End testing for smooth deployment of new functionalities. Engaged in Defect life cycle management using JIRA and provided detailed testing results and weekly status reports to QA Leads/Managers.

Deutsche Bank Mar 2008 – Sep 2008

Associate Consultant, Oracle Financial Solutions Ltd Chennai, TN, India

Testing Deutsche Bank's DB e-bills Platform

Created detailed Test Cases outlining descriptions, input data, and expected values, and facilitated bug reporting and tracking.

Conducted Functional, Regression, Sanity, and database testing, focusing on Ebills, SF, SIT, and providing UAT testing support while coordinating with onsite and offshore teams for issue resolution.

Argent Nov 2006 – Feb 2008

QA Engineer, Tavant Technologies India (P) Ltd Bangalore, KN, India

Testing Empower: Loan Risk Evaluation Application

Analyzed requirements and created detailed Test Cases with descriptions, input data, and expected values, while managing bug reporting and tracking.

Conducted Functional, Regression, Smoke, and Database Testing, including testing Pricing Engine using Xml framework and verifying Rate sheets and Rate changes on the Website. Coordinated with onsite and offshore teams for issue resolution and version control using P4, also participating in SEPG activities.

Bob quote Jun 2005 – Oct 2006

QA Engineer, Axial Software Pvt Ltd Bangalore, KN, India

Testing Bob Quote System: Configuration Application

Performed requirement analysis, prepared test cases, executed tests across various OS platforms (XP, 2000, and 2003 Server) using Test Link, reported defects, and conducted Functional, Integration, System, Regression, and Smoke Testing for both .Net and Java applications

EDUCATION & CERTIFICATIONS

Masters in Computer Science, University of Madras, April, 2005

Scrum master certified: Scrum Alliance CSM Certified

AWS Fundamental Principles

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