Cyber Security Customer Service
Resume:
Hello
I’m John Molina
Cyber security
Arvada, Co. 80002
************.**@*****.***
Summary
Cyber security expert with experience in online shopping processes, sales, and customer service. Someone who’s worked both sides of the online shopping and shipping sides I have the knowledge to know the processes and help with a smooth transition to executing more orders. I enjoy putting smiles on faces and help customers get the products they ordered quickly, and accurately. Skills
Implement security protocols, able to detect compromises and possible threats, ensure networks are secure and safe, troubleshooting, respond to malicious incidents Misc.- excellent communication skills, detail oriented, superb problem solving skills, very alert, adaptable, multitasking, great team worker
Experience
2016-2019/2020- PRESENT
Walmart, Arvada, Co - Online Grocery shopper
● Fastest online shopper at locating items getting more orders completed, received pins for the achievement.
● Helped organize the backroom for more efficient order dispensing utilizing tools pn the handheld device
● Friendly customer service recieving customer appraisal through comment cards 2019 - 2020
sprouts, Lakewood, Co - Grocery manager
● Walk grocery department to order, control inventory, compare Ly/Ty numbers
● Merchandise the department to maximize sales and draw people in Education
November 2023 - 2024
Thinkful, Remote - Cybersecurity Certificate
2
1999
Garden city, Ks.- G.E.D.
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