Pharmacy Technician Inbound Calls
Resume:
DaShata Anderson
Arlington, TX *****
***********@*****.***
To use my ability, experience, and education as a Pharmacy Technician and I also want to become a major asset and to grow with the pharmacy team.
Work Experience
Certified Pharmacy Technician (CPhT)
KabaFusion - Dallas, TX
December 2018 to Present
Call patients to refill their prescriptions, input patient’s medication list into their charts, input lab results into patient’s charts, fax request for prescription refills, fax request for updated clinical information. Call home health agencies for patient updates on their picc lines or ports. Lead Pharmacy Technician
Hospice Pharmacy Solutions
March 2017 to February 2018
• Received inbound calls from hospice nurses and pharmacies to start/resubmit a prior authorization
• Monitor calls, coachings, make team mates schedules
• Submit below cost calculations to pharmacies
Pharmacy Technician
DaVita Rx Pharmacy
November 2015 to March 2017
• Worked on Rx Express system
• Made outbound calls to patients to make sure they were adherent to all meds
• Processed new prescriptions request, refill medications, start prior authorizations Pharmacy Technician
CVS Caremark
July 2015 to October 2015
• Worked on AS400 Systems
• Received inbound calls from doctor offices to conduct prior authorizations
• Received inbound calls from patients to process payments Pharmacy Technician
United Albertsons
December 2013 to September 2014
• Preparing, refilling, reviewing of drug prescriptions and medications
• Work on rejections, prior authorizations, and return call
• Collaborated with the pharmacy team and insurance companies Pharmacy Technician
Best Med Pharmacy
March 2012 to August 2014
• Data Entry of prescriptions through AS400 systems
• Received Inbound calls from nursing home facilities to process insurance claims
• Delivered E-Kits to nursing home facilities
Education
Business Administration
Northeast Texas Comm. College - Northeast, Texas, US June 2004 to December 2007
Skills
• AS400 (2 years)
• HIPPA
• MULTIPLE PHONE LINES
• SCANNER
• Pharmacy technician experience
• Medical office experience
• Computer skills
• Patient service
• Acute care
• Intake
• Medication administration
• CPR+ system (4 years)
• LTC pharmacy
• Infusion
• Medical terminology
• HIPPA Certified 2015
• Outstanding customer relation/service
• Handle multiple phone lines receiving and toggle between 2 screens
• Ability to operate a fax/copier/scanner of any model
• AS400 and Rx Express systems
• Great communicator
• Critical Thinker
Certifications and Licenses
PTCB Certification
Pharmacy Technician Certification
Contact this candidate