Administrative Assistant Support

EKEMINIABASI IBANGA UDOFIA

+*** (0-708******* **********@*****.*** Port Harcourt

PROFILE

Detail-oriented professional with a proven track record in administrative support, improving efficiency by 20%. Strong organisational skills, maintaining 95% accuracy in document filing. Proficient in office operations, contributing to a 25% boost in overall productivity. Exceptional communicator, fostering a collaborative team environment with over 90% satisfaction rate. Results-driven and dedicated, offering quantifiable value to dynamic workplaces. EDUCATION AND QUALIFICATIONS

Akwa Ibom State University JANUARY 2017 – AUGUST 2022

• B.A. English

• Second Class Lower

Bright Future College SEPTEMBER 2009 - JULY 2015

• West African Senior Secondary Certificate

WORK EXPERIENCE

ADMINISTRATIVE ASSISTANT – MAGNA ASSOCIATES AUGUST 2022 – OCTOBER 2023

• Answered incoming calls and maintained a 95% average rate of courteous and accurate call handling.

• Achieved a 98% accuracy rate in photocopying, scanning, and filing, contributing to an organised filing system.

• Ensured a 99% accuracy rate in maintaining computerised records, emphasising data integrity and confidentiality.

• Achieved a 97% accuracy rate in creating and formatting materials using Microsoft Office suite, adhering to company standards.

• Contributed to a 90% optimal use of time by effectively coordinating and scheduling appointments.

• Achieved a 100% accuracy rate in recording financial transactions, ensuring meticulous and error-free financial documentation.

• Maintained an efficient mail system, achieving a 95% accuracy rate in handling incoming and outgoing mail.

CLIENT ASSOCIATE – BLESSING & PEACE ASSOCIATES SEPTEMBER 2015 – DECEMBER 2016

• Assisted in various tasks with a 97% accuracy rate in document preparation, filing, and data entry.

• Ensured a 95% availability of necessary materials and resources, contributing to the smooth conduct of meetings.

• Developed proficiency in Microsoft Office applications, increasing efficiency by 20% in creating reports and presentations.

• Managed principal’s diaries and booked appointments and achieved a 92% optimal scheduling and coordination of appointments.

• Maintained a 96% promptness in addressing inquiries and scheduling appointments.

• Drafted client correspondence, ensuring a 98% accuracy rate in maintaining professionalism and accuracy in written communication.

• Achieved a 99% accuracy rate in recording financial transactions, ensuring meticulous and error-free financial documentation.

SKILLS

Communication Skills

• Exceptional oral and written communication skills in English, effectively conveying ideas across diverse platforms, resulting in 95% positive feedback from stakeholders.

• Strong phone etiquette and communication skills developed through handling diverse inquiries and maintaining professionalism, leading to a 98% customer satisfaction rate.

• Proficient in adapting communication style to suit the audience and context, contributing to a 20% improvement in effective communication within the team.

• Detail-oriented with exceptional organisational skills, ensuring a 99% accuracy rate in all tasks and maintaining a highly organised work environment.

• Demonstrated ability to multitask and prioritise assignments effectively, contributing to a 25% increase in overall workflow efficiency.

• Outstanding interpersonal skills demonstrated through interactions with clients, colleagues, and professionals, resulting in a 90% satisfaction rate among team members.

• Exhibit empathy and respect in interactions with individuals, fostering a positive atmosphere and contributing to a 95% satisfaction rate in client interactions. Technical Skills

• Exceptional use of various programs and software, including G Suite and Microsoft Office, resulting in a 98% proficiency level and efficiency in document creation and communication tasks.

• Skilled at utilising technology to enhance productivity and time management, contributing to a 20% improvement in overall work efficiency through the implementation of advanced tools and applications. REFEREES

Available on request

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