Collections Supervisor Collection Agent

Location:

Posted:

October 16, 2024

Charles Clemons

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PRofessional Experience

february 2007 – september 2024

synerprise Consulting service, Collections Supervisor Shawnee, KS

Responsible for the management of 15 collection agents.

Ensures the staff is meeting production goals, complying with company standards and

federal collection laws and generally performing the essential functions of their

position.

Input data and creating spreadsheets showing the progress of my staffs efforts to collect

debts.

2004 – 2007

C.C.s. ocean inc., Collection Agent Eatontown, NJ

Responsible for the management, and collection of delinquent accounts for medical facilities throughout Monmouth County New Jersey.

Education

1990-1992

university of maryland eastern shore, Undergraduate

Professional Management

• Oversees projects from conception to completion.

• Meets deadlines while instigating teamwork.

• Effective in prioritizing and multi-tasking.

Professional Attributes

• Knowledge of state laws governing the the collection of debt and the laws as mandated by the Fair Debt Collection Practices Act.

• Ability to negotiate while maintaining a manner which shows sensitivity, tact, and professionalism.

• Adapts quickly to new concepts and responsibilities.

• Efficient in organization, prioritization and coordination of multiple tasks.

• Team player who is able to interact effectively and professionally with clients and staff.