Sales Representative Manager

HERMELINE B. MAKUNSA

905-***-**** ****************@*****.*** Hamilton, ON

References Available Upon Request

HIGHLIGHTS OF QUALIFICATIONS

• Positive, energetic and professional with

excellent interpersonal skills

• Good analytical and problem-solving skills

• Excellent teamwork skills

• Good individual initiative and creativity

• Ability to multitask with exceptional attention to detail

• Good communication skills

• Good understanding of Microsoft Word

• Strong computer operating skills

• Fluent in French

WORK EXPERIENCE

Sales Representative, Soudagar Group, Kinshasa, DR Congo 2017 - 2022

• Review and adapt information regarding product innovations, competitors and market conditions.

• Promote and sell medical skin products over the phone or face-to-face with customers

• Write and submit daily and weekly reports to the Sales Manager

• Resolve problems and provide ongoing support

Warehouse associate, Ghandour Industrial, Kinshasa, DR Congo 2015- 2017

• Pack product in boxes

• Complete any other cleaning tasks as requested

• Prepare boxes for sale and delivery.

Donation Store Clerk, Salvation Army, Kinshasa, DR Congo 2012 - 2014

• Coordinate the reception of ministry donations from donors worldwide

• Prepare face-to-face meetings with donors

• Facilitate logistics, i.e., transportation and accommodation for donors

• Package and price donations

• Manage the ministry store and inventory donation items

• Prepare inventory and sales reports based on the day’s activities Housekeeper, SAPHIR Hotel and restaurant, Kinshasa, DR Congo 2011

- 2012

• Clean rooms

• Change sheets

• Arrange beds

• Wash sheets

VOLUNTEERS

Seniors Assistance, Queen Garden’s Residence, Hamilton, ON 2024

• Assist with daily activities (toilet, dressing, meals)

• Provide personal care (hygiene, health)

• Assist with mobility and transfer

Seniors Assistance, Centre de Santé Communautaire, Hamilton-Niagara, ON 2024

• Clean the space and ensure that the work environment is clean

• Play with the elders

• Serve meals

• Wash dishes

• Organize the space

HERMELINE B. MAKUNSA

905-***-**** ****************@*****.*** Hamilton, ON References Available Upon Request

EDUCATION AND TRAINING

English as a Second Language, Saint Charles & Collège Boréal, Hamilton, ON 2023 - present Intermediate Microsoft Word and Excel Certificate, Online, COFA, Hamilton, ON 2024 Word and Excel Certificate, Institut national de Préparation Professionnelle, Kinshasa, 2011 Secondary School Diploma, Complexe Scolaire Kingu, Kinshasa, Congo 2009

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