Social Services Case Management
Resume:
Jackae Yarbrough
www.linkedin.com/in/jackae-yarbrough ********@*******.*** 951-***-**** Riverside, CA Education
California Baptist University – Riverside, CA
Master of Social Work May 2022
University of California Riverside – Riverside, CA Bachelor of Arts Sociology May 2020
Work Experience
Riverside County Department of Social Services
Children Services- Social Services Practitioner July 2023- September 2024
● Study and apply the principles and techniques of social work to a caseload which includes basic types of services problems.
● Maintain up-to-date electronic records of all aspects of client case management in a centralized database.
● Carry a caseload which includes cases with problems of moderate difficulty, interview clients and their families to assess the nature of their social and financial problems and the need for social service casework intervention or treatment.
● Determine or recommend treatment plans to meet social needs, conduct home visits, prepare and maintain case records.
● Interview clients to ascertain the nature of their problems and develop service plans, carry out or refer to services plan tasks.
● Under supervision, manage less complex cases, make referral to community resources and assist families with change in environment or employment.
● Frequently conduct field visits, away from the home office, which may include long distances in order to carry out service plans, observe, and assess client needs, and provide information and social work services.
● Assess the client family environment in order to determine potential or imminent risk to the safety of children residing in the household. When safety needs dictate, remove children/ adults from home and transport them, complying with all safety regulations, including the use of age appropriate California safety mandated equipment.
● Maintain up-to-date electronic records of assigned aspects of client case management in a centralized database.
Greenhouse Family Services
Agency Social Worker August 2023-September 2024
● Followed Title 22 and all laws governing Resource Family Approval.
● Provided for the resource family approval process for prospective resource families in accordance with service description and contract requirements with the various contracted counties.
● Schedule and conduct Permanency Assessments, Home Environment Assessments and Psychological Assessments in accordance with RFA written directives.
● Conduct an in-depth description and evaluation of the family system and dynamics which include strengths of a family and areas where more support or resources may be needed for more effective quality parenting skills.
● Complete the Permanency Assessment and submit thorough written reports documenting the results of the comprehensive assessment in accordance with service description and contract requirements with the various contracted counties.
● Respect and keep confidential information about the child and his/her family’s private situation in accordance HIPAA privacy and security requirements. Bright Horizons Foster Family Agency
Agency Social Worker September 2021- July 2023
● Worked collaboratively with resource families, children in care, and social services practitioners to develop treatment plans, goals, and objectives.
● Maintained case documentation, quarterly reports, needs and service appraisals, and communication with the appropriate parties.
● Advocated for children in care to receive needed services from community professionals.
● Provided crisis interventions as needed to ensure children at risk are given the needed support and report incidents to the appropriate authorities.
● Acts as a liaison with social services practitioners and other community resources by maintaining professional open lines of communication.
● Made weekly home visits to perform a safety and wellness check and implement treatment plans.
● Provided solution focused case management.
● Utilized motivational interviewing (MI) and other psychotherapeutic techniques to elicit behavior change.
Bright Horizons Foster Family Agency
Administrative Assistant- Recruitment/Placement Dept. June 2019- September 2021
● Worked with a diverse population of prospective resource parents to become certified by collecting all the needed documentation for applications submitted to Riverside and San Bernardino counties.
● Submitted and collected clearances from DOJ, FBI, and CACI.
● Collaborated with placement social service practitioners for the placement of foster youth into certified resource homes.
● Preformed intake on all initial, respite, and transfer placements.
● Maintained up to date documentation for all certified resource parents and children in care.
Perris Unified High School District
Social Work Intern September 2020- May 2021
● Met individually with students weekly to provide mental health support services such as grounding techniques, mindfulness exercises, and guided meditations.
● Created and led weekly student group meetings with other MSW interns to provide mental health education, teach skills, and help connect students to different community resources.
● Implemented SMART goals with students according to their presenting problems.
● Maintained a caseload of 4-6 students and completed weekly documentation to log progress.
Leadership and Activities
Riverside Area Rape Crisis Center
Sexual Assault Advocate January 2020- January 2021
● Provided crisis intervention to survivors via crisis hotline.
● Informed survivors of their rights, options for support resources, and collected pertinent information for crisis center, police enforcement, and social services.
● Followed up with survivors to maintain open communication with the client and the center to provide as many support opportunities as possible. Certifications and Skills
Certificates
● Child and Adolescent Needs and Strength Assessment (CANS) September 2023
● Trauma Responsive Caregiving: Application and Coaching May 2023
● Non-Profit Essentials March 2022
● Adaptive Leadership February 2022
Skills
● Time Management
● Communication
● Computer Literacy
● Data Input
● Crisis Intervention
● Interpersonal Skills
● Conflict Resolution
● Customer Service
● Case Management
● Teamwork
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