Administrative Assistant

TT

TIFFANY THUESON

thuesontiffany@gmail.com 208-***-**** Boise, ID 83713

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly- developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Microsoft Outlook

Microsoft Office

Microsoft Word

Office Experience

Organizational Skills

Time Management

Communication Skills

Administrative Experience

Office Procedures

Workload Prioritization

Professional Communication

Document Management

Lifeways Hospital Boise, ID

Psychiatric Technician Manager

08/2022 - 09/2024

Oversaw a team of psychiatric technicians to deliver daily care and support for patients in a mental health facility

Ensured adherence to treatment plans and individual goals while promoting a safe and engaging therapeutic environment Managed the updating and maintenance of electronic and paper records Conducted interviews, hired staff, wrote schedules and upheld a standard of excellence within the team

Target Boise, ID

Service and Engagement Team Leader

05/2018 - 09/2022

Lead service team in exceeding customer service targets Implement innovative processes to elevate store performance and guest experience

Fostered team cohesion and cross-departmental cooperation Optimized front-end operations, reducing wait times and boosting customer satisfaction

Love Birds Coffee and Tea Placerville, CA

Manager

05/2017 - 05/2018

Ran the location with attention to detail, creating a vibrant customer culture as well as a healthy team setting while holding team members accountable to these standards

Streamlined processes, enhancing efficiency, customer satisfaction while increasing sales by over 20%

Central Sierra Regional Occupational Program Placerville, CA Medical Assisting Certificate in Medical Assisting

06/2010

Completed in top 10% of program.

Presented the graduation speech.

Summary

Skills

Experience

Education and Training

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