Customer Service Representative

CR

COREY ROBINSON

***************@*****.*** 708-***-**** Bolingbrook, IL 60440

Dependable professional excels in machine diagnosis, repair and maintenance. Interprets malfunctions and symptoms to troubleshoot issues and restore functionality. Attentive to detail and versed in inspections, parts requisitions, and service documentation.

Mechanical Systems

Production Support

Documentation And Reporting

Hydraulic systems

Machine Operation

Diagnostic Tools

Borgwarner Bellwood, IL

Machine Technician

08/2012 - Current

Maintained records of daily production output and machine performance. Performed daily maintenance and repair of machines, as well as troubleshooting malfunctions.

Installed, calibrated, and adjusted machine components to ensure proper operation.

Trained new employees on the safe use of machinery and equipment. Comcast Wood-Ridge, IL

Customer Service Representative

02/2008 - 07/2012

Answered customer inquiries and provided accurate information regarding products and services.

Provided excellent customer service to resolve customer complaints in a timely manner.

Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Resolved complex problems by working with other departments to provide solutions that meet customer needs.

PLCCA Maywood, IL

Site Manager

04/2004 - 05/2008

Developed strategies to improve operational efficiency and reduce costs. Scheduled maintenance tasks and ensured all equipment was functioning properly.

Analyzed reports to identify areas for improvement in performance or cost savings.

Assigned tasks and delegated responsibilities among team members. College of DuPage Glen Ellyn, IL

Bachelor of Science in Criminal Justice

Summary

Skills

Experience

Education and Training

Contact this candidate