Strategy & Operations

INDIA JEONGMIN JANG

*******@*****.*** • 734-***-****

EDUCATION UNIVERSITY OF MICHIGAN Ann Arbor, MI

Stephen M. Ross School of Business

Master of Management, May 2024

College of Literature, Science, and the Arts

Bachelor of Arts, December 2022

• Summa & Magna Cum Laude, University Honors, Sociology and Anthropology dual degree EXPERIENCE

2024

COFFEE BEANERY Flushing, MI

Consultant

• Led enhancement of coffee franchise model, collaborating with team of student consultants to integrate advanced data analytics and market research into development of comprehensive marketing and operational strategy

• Presented after completion of comprehensive business case, including market analysis, financial projections, and strategic recommendations, culminating in professional presentation and detailed final report, resulting in informed decision-making and actionable strategies for Coffee Beanery' franchise expansion

• Conducted in-depth analysis of over 5 national and global coffee franchises, with a focus on Midwest-based competitors, identifying key trends, market opportunities, and competitive strategies to inform expansion efforts and drive Coffee Beanery’s strategic positioning in both domestic and international markets.

2023-2024 UNIVERSITY OF MICHIGAN LSA OPPORTUNITY HUB Ann Arbor, MI Employment Engagement Grad Intern

• Created and Implemented a detailed database for international student employment, that focused on visa requirements and employment opportunities, to streamline and improve the success of for non- UM international students; for over 3,000 employers.

• Developed three comprehensive guides for undergraduate students that facilitated their engagement with key offerings such as the LSA Internship scholarship career treks opportunities, and company benchmarking models, thereby enhancing their academic and professional development.

• Served as main point of contact for the office front desk that fielded over 50 daily student interactions, specializing in communication skills, operating phone and interview scheduling systems.

2020 L.E.K. CONSULTING Seoul, South Korea

L.G. CNS Project Research Assistant

• Researched 20+ personal data service(PDS) and data management platform(DMP) businesses in Europe, U.S., and Japan, which resulted in successfully launching Korea’s first A.I. Data Consulting Business, LG CNS Enterprise Data Department in 2021.

• Researched and verified information available to the public regarding Korean data business platforms by negotiating interviews with each firm. Investigated differences within data consulting businesses to determine profitability for LG U+ after LG decided to forgo cellphone department and look for new venture idea.

2018-2019 ULSAN REAL ESTATE Ulsan, South Korea

Real Estate Analyst Intern

• Contributed to achieving a robust 40 billion won monthly investment turnover by conducting in-depth demographic and market trend analyses, focusing on the incoming and floating populations of Onsan-eop. This involved assessing the impact of the Onsan National Industrial Complex's 14,000+ working population on real estate values

• Analyzed and monitored Ministry of Land, Infrastructure, and Transport's development plans over multiple timelines (short-term to 5+ years) to inform strategic property acquisitions and infrastructure development, facilitating collaboration with Ulsan borough offices, city hall, and construction firms.

ADDITIONAL • Languages: Korean, Spanish

• Certifications: Google Digital Marketing & E-commerce Professional, HRCI HR Associate Professional, IBM Excel Essentials for Data Analytics, Intercultural Leadership Seminar, Rackham DEI Certificate Program, Leading Diverse Teams and Organizations, 7 Habits of Most Effective People, Dale Carnegie Leadership

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