Sales Manager General

RENE SANTOS

Benson, NC *****

631-***-**** - *************@****.***

PROFESSIONAL SUMMARY

High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in automotive industry practices, needs and customers. Offering 17+ years' experience in the field.

SKILLS

Database Management

Employee Coaching

Interdepartmental Collaboration

Leadership

Product and Service Management

Profit Target Achievement

WORK HISTORY

05/2022 to 07/2023 General Sales Manager

Bleecker Chevrolet – Dunn, NC

Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies. Handled customer relations issues, enabling quick resolution, and client satisfaction.

Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.

Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. 01/2014 to 11/2014 General Sales Manager

Atlantic Chrysler Jeep Dodge Ram – West Islip, NY

Established positive rapport with customers, managers and customer service team to create a positive and successful work environment. Maintained knowledge of company products and services to promptly resolve concerns.

Upheld strict quality control procedures and set clear expectations to help subordinates achieve goals

Evaluated individual employee performance and motivated staff to improve productivity.

03/2010 to 10/2017 Sales Manager/Senior Finance Manager Smith Haven Chrysler Jeep Dodge – St. James, NY

Supported sales team in coordinating paperwork and closing sales Prepared deals and negotiated with financial institutions to complete funding and financing.

Collaborated with junior sales managers and sales consultants to improve atmosphere and maximize profitability and customer satisfaction. Generated average of $2,100 revenue per vehicle

10/2006 to 10/2010 Salesman/Sales Manager

Baron Auto Mall – Medford, NY

Greeted and assisted customers entering showroom and sales lot to answer questions

Responsible for closing deals by working with finance and insurance teams to ensure comprehensive service

Recorded sales orders, processed paperwork and delivered documentation to customers

Managed sales negotiations and financing options

01/1995 to 09/2006 Auto Body Technician/Towing Operator Self-Employed Owner – Holbrook, NY

Followed standard operating procedures to achieve consistent quality of work. Installed and removed body panels, doors and fenders of vehicles to access areas of repair.

Reassembled and replaced parts to complete body repairs. Inspected new parts and areas of repair to verify correctness and quality. EDUCATION

06/1989 High School Diploma

Bellport Senior High School - Brookhaven, NY

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