Customer Service Be A
Resume:
Christina Martin
Customers LOVE me and they NEVER FORGET my smile
Santa Maria, CA 93458
*******************@*****.***
If you combine down home southern hospitality with VIP royalty treatment it is a recipe for Red carpet customer service that is guaranteed to bring any customer back Willing to relocate to: Lompoc, CA - Pismo Beach, CA - Nipomo, CA Authorized to work in the US for any employer
Work Experience
Server/Hospitality Specialists
Cracker Barrel-Santa Maria, CA
December 2022 to Present
I greet each guest with an unforgettable friendly smile, answer any questions they may have about the establishment or the menu, i prepare all drinks & desserts, Work the expo window, Prep the food, deliver my orders or whoever's food is in the window ready cause first come first serve cant get to mine till I get theres out, sidework, promote and upsale as much as possible, front of house and back of house, I believe all employees should be capable of doing all positions...so at the moment I'm a par 2 server and I just became a par 1 in the back of the house... Come in the and see first hand what I can do to lend a helping hand at your establishment. I work 5pm to closing every saturday and sunday evening Karaoke DJ assistant
Jawz karaoke-Santa Maria, CA
June 2021 to Present
Sing karaoke drawing a crowd find songs and downloads haul equipment set up equipment keep track of the crowd get customers to interact sadly it's only one night a week but it's a blast Bartender/Server
Roscoe's kitchen-Santa Maria, CA
September 2022 to December 2022
Personally created all the recipes for the cosmic cocktails. I was born to be a mixologist I love and Excel at all aspects of my job but above all is my unforgettable customer service. one of my best well known tricks that customers love is my memory is pretty close to photographic I can keep track of 4-6 customers drink and complete meal orders including sides, special requests, meat doneness, i keep pen and paper on me if i shoukd ever need it but i havent yet. I also did daily/weekly live feeds and Facebook reels to draw in a crowd, and so people would get familiar with roscoes kitchen Cashier
711 Franchise-Santa Maria, CA
February 2020 to November 2022
To-Go Specialist
Buffalo Wild Wings-Santa Maria, CA
February 2022 to September 2022
Answered phones, took orders, expo, hostess, busser, dishwasher, prep etc. Customer service Inventory Auditor
RGIS Inventory Specialists-Santa Maria, CA
May 2018 to February 2022
Calculate customers inventory, data entry, customer service Bartender/Hostess
Red Lobster-Santa Maria, CA
January 2020 to October 2021
Running the flow, seating/greeting customers, bussing tables, fixing drinks, prepping/cleaning the bar, answering phones
Inventory Specialist Supervisor
Retail Grocery Inventory Service (RGIS)-Santa Maria, CA May 2018 to January 2021
I was in charge of all audits that were assigned to me had to make sure crew showed up on time inventory was taking properly quickly and efficiently correct any mistakes as well as remove anyone that was making too many mistakes for my crew going up and down the coast of California as far as South as Anaheim to up north as high as San Jose and from the coastline to Bakersfield I was also one of the few selected that had the ability and could pass the background check to do inventories at correctional facilities pharmacies healthcare providers
Inventory Specialist Supervisor
Retail Grocery Inventory Service (RGIS)-Santa Maria, CA May 2018 to January 2021
I was in charge of all audits that were assigned to me had to make sure crew showed up on time inventory was taking properly quickly and efficiently correct any mistakes as well as remove anyone that was making too many mistakes for my crew going up and down the coast of California as far as South as Anaheim to up north as high as San Jose and from the coastline to Bakersfield I was also one of the few selected that had the ability and could pass the background check to do inventories at correctional facilities pharmacies healthcare providers
Dual diagnosis assistant house manager
Casa Solana LCC-Grover Beach, CA
December 2015 to July 2017
Medical call, support to appointments, meetings, events, weekly progress reports cooking, cleaning, on- site support, simple house maintenance 24 hr care, invented M.A.D.A.M.S In RECOVERY (Mom Alcoholics Drug Addicted Moms Siurviving in Recovery
Children with disabilities care provider
In Home Support Services (IHSS)-Grover Beach, CA
February 2005 to February 2011
1. Accompanied and facilitated Daily PT&OT
2. setup task/goals to best soot parent and child
3. Design personal routines and schedules
4. Communicate and be a voice for client
5. Provide empathetic and altruistic behavioral modification suggestions 6. Keep my composure At all times period
7. positive outlook on life
8. Keep a constant smile on my face
9. Troubleshoot kinks in daily living
10. Assist with kinks in daily living in.
11. Escort on Public or private events, outings, gatherings ect. 12. Provide assistance with daily chores, work, obstacles, responsibilities etcetera General Manager
Blockbuster-Grover Beach, CA
June 2000 to September 2005
I did everything from payroll to HR training hiring firing answering phone inventory ordering sales promotions opening the store closing the store we turning stock taking stuff out of inventory big stuff in inventory you name it I did it until Blockbuster was no more Education
Some college in Ge
Allan Hancock College - Santa Maria, CA
August 2007 to January 2008
Skills
• Bartending (8 years)
• Serving (6 years)
• Auditing (3 years)
• 10 Key Data Entry (10+ years)
• Inventory Control (3 years)
• POS (10+ years)
• Loss Prevention (1 year)
• Host/Hostess (3 years)
• Merchandising (2 years)
• Data Entry (8 years)
• Restaurant Experience (9 years)
• Cash Handling (10+ years)
• Upselling (6 years)
• Banquet Experience (Less than 1 year)
• Busser
• Retail Sales
• Accounts Receivable
• Catering
• Food safety
• Customer service
• Food industry
• Micros POS
• Aloha POS
• Time management
• Sales
• Retail maths
• Food service
• Cashiering
• Brewing
• Basic maths
• Maths
• Food handling
• Management
• Communication skills
• Dancing
• Heavy lifting
• Payroll
• Property management
• Food preparation
• Event planning
• Events management
• Cleaning Experience
• Public Relations
• Guest services
• Hospitality
• Restaurant experience
• Food handling
• POS
• Cash handling
• Upselling
• Serving
• Cash register
• Events management
• Customer service
• Bartending
• Cooking
• Front desk
• Sales
• Retail sales
• Fraud prevention and detection
• Heavy lifting
• Public relations
• Typing
• Human resources
• Employment & labor law
• English
Certifications and Licenses
ServSafe Food Handler
May 2021 to Present
Responsible Beverage Pourers Certification
February 2022 to Present
ServSafe Alcohol
D1523096
May 2022 to May 2027
Driver's License
CPR Certification
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