Customer Service Grounds Maintenance

JORDAN HORSFORD

*** ********* ******, ********, ** 11207 T: 347-***-**** E: **************@*****.*** Professional strengths & skills: Customer Service Valid NYS Driver’s License Team Player Fast learner Detail Oriented Problem-Solving Works well under pressure Communication and Interpersonal skills Eldercare Experience Automotive Repair Grounds Maintenance Internet research Flexible Microsoft Office PROFESSIONAL EXPERIENCE

DUNKIN DONUTS, Brooklyn, NY 5/2020 – Present

Barista/Cashier

§ Prepare and serve hot and cold sandwiches and beverages

§ Receive and manage stock inventory

§ Recommend products to customers based on customers' needs and interests

§ Process payments by cash, credit cards, vouchers, and automatic debits; meet daily sales goal STEVE AND ANDY’S ORGANICS, Brooklyn, NY 5/2016 – 2/2017 Baker

§ Mix, prepare and bake pastries

§ Track, record and replenish inventory as needed

§ Check products for quality and identify damaged or expired goods

§ Clean, disassemble and store all baking equipment including: ovens, mixers, proofer, floors, freezer, and refrigerators

ST. JOSEPH’S ANGLICAN CHRUCH, Brooklyn, NY 5/2009 – Present Church Custodian

§ Sweep and mop floors, dust and polish furniture, wash windows, vacuum and shampoo carpets

§ Mow lawn, trim bushes, gather and empty trash following designated waste disposal procedures

§ Service, clean and sanitize bathrooms and ensure that soap and toilet paper are replenished

§ Snow removal using equipment’s such as snow blowers and shovels AUTOMOTIVE MECHANIC, Brooklyn, NY 7/2007 – Present Self-Employed

§ Conduct routine and scheduled maintenance services such as oil changes, lubrications and tune-ups

§ Repair or replace worn parts, such as brake pads and wheel bearings

§ Uphold top-quality workmanship and excellent customer service NYC DEPARTMENT OF SANITATION, Brooklyn, NY 12/2015 – 4/2016 Temporary Snow Laborer

§ Remove snow and ice from bus stops, crosswalks, fire hydrants, and other locations throughout the City

§ Dispense salt on sidewalks, bus stops and roadways NYC DEPARTMENT OF ADMINISTRATION FOR CHILDREN’S SERVICES, New York, NY 11/2011 – 08/2015 Childcare Provider

§ Provide continuous supervision to children during indoor and outdoor activities

§ Maintain a safe, clean and organize learning and play environment

§ Keep daily records of attendance and coordinate age-appropriate educational activities COBLEHILL HEALTH CENTER, Brooklyn, NY 07/2010 – 10/2011 Eldercare Worker

§ Assist patients in performing daily living activities

§ Prepare and serve meals to patients

§ Assist patients into and out of bed, automobile, or wheelchair, and up and down stairs

§ Keep a clean and safe environment for patients through careful observation, and following safety measures EDUCATION & PROFESSIONAL DEVELOPMENT

High School Diploma 9/2004 – 6/2009

Pacific High School Brooklyn, NY

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