Mechanical Engineering Customer Service

Kamran Khan

Islamabad, Pakistan

+92-308*******

**************@*****.***

overview

●Hard-working with strong organizational skills

●Achieving company goals through exceptional planning and prioritization

●More than 9 years of work experience in various organizations

●Excellent reputation for resolving problems and improving customer satisfaction

●Offering flexible schedule to deliver on team goals

EDUCATION

Bachelor of Mechanical Engineering, Sarhad University of Science and Technology, Islamabad, Pakistan (11/2015)

Diploma in Mechanical Engineering, International Islamic University, Islamabad, Pakistan (07/2011)

WORK EXPERIENCE

Assistant Manager, Faisal Town Pvt Ltd, Rawalpindi, Pakistan (08/2022 – 12/2023)

●Developed loyal and highly satisfied customer base through proactive management of team customer service strategies

●Carefully managed and recorded cash and credit transactions, reducing financial discrepancies

●Motivated management and staff to consistently deliver high-quality, customer-focused service

Assistant Computer Operator, National Police Foundation, Pakistan (04/2016 – 12/2019)

●Maintained a high-level accuracy in data entries

●Worked closely with management to develop practical strategies aligned with organizational goals and objectives

●Installed and modified software and hardware to resolve technical issues and streamline operations

Assistant Mechanical Engineer, Shahid Brother Engineering, Pakistan (01/2014 – 03/2016)

●Handled fabrication with lathe machines, milling machines, shaper machines, and other mechanical tools

●Assisted lead engineers to research, design, develop, build, and test mechanical devices, including tools, engines, and machines

LANGUAGES

English (advanced)

Urdu (basic)

computer skills

Databases

Microsoft Office

Hardware installations

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