AALYIA FOBBS
*******@******.***
Decatur, Ga 30032
C o n t a c t
CARRIER SALES REPRESENTATIVE
NOLAN TRANSPORTATION GROUP — Decatur, George
May 2021 - Present
• Meeting with potential clients to establish business relationships and identify potential sales leads
• Maintaining customer accounts through phone calls, emails, letters, or personal visits to ensure satisfaction with product or service use
• Handling customer complaints and resolving issues by negotiating with suppliers, requesting refunds from suppliers, or offering refunds to customers
• Keeping up to date with industry news and trends in order to successfully sell products and services to clients
• Coordinating with other departments, such as accounting or customer sales, when necessary to fulfill orders or resolve issues PEER MENTOR - ADVISOR
LANE COLLEGE — Jackson, Tn
May 2018 - May 2021
DIRECT SUPPORT PROFESSIONAL
D&S COMMUNITY SERVICES — Jackson, Tn
Jan 2019 - Mar 2020
E x p e r i e n c e
Be a positive influence in the lives of students enrolled in the Academic Success Program Be willing to learn and apply helping skills and techniques to support mentees' success Offer assistance with developing study and time management strategies Work with the mentee to develop a success plan that fits the student's individual needs Assess the mentee's progress throughout mentor sessions Correspond with program staff regarding mentee concerns and/or progress Documentation of mentor/mentee correspondence
Attend the weekly Academic Recovery course with their mentees Identified changes in client status or needs and communicated to supervisor. Helped clients to gain independence and quality of life through company services Supported client social and learning needs and environment as directed Wrote reports detailing support and service provided throughout each shift Guided clients in administering proper dose and timing of medications. SOCIOLOGY
Apr 21 LANE COLLEGE — Jackson, TN
E d u c a t i o n
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