Customer Service Representative
Resume:
C U S T O M E R S E R V I C E P R O F E S S I O N A L
A L E S H I A F R E S H L E Y
AF
ServSafe Certified
Proactive Solution Engineering
Multichannel Communication
Proficiency
Dynamic Service Adaptation
Computer Literacy
Holistic Service Perspective
Culinary Expertise & Food Safety
Knowledge
I am a seasoned and adept Customer Service Professional with a wealth of 20+ years' experience in the realms of the Restaurant and Retail domains. Infused with potent leadership and managerial prowess, I shine brightest when harmonizing with fellow companions and embracing the intricate tapestries of detail.
S K I L L S
Profile
E D U C A T I O N
Cornerstone Christian Academy
2010
SECONDARY SCHOOL
Auguste Escoffier School of Culinary
Arts
2023
CULINARY ARTS DEGREE
E X P E R I E N C E
Circle K
Family Dollar
2023 - Present
2022-2023
CUSTOMER SERVICE REPRESENTATIVE
Supporting daily store operations through meticulous inventory management, shelf stocking, and maintaining cleanliness to enhance the shopping experience.
Handling all customer transactions with speed and accuracy, including cash management, card processing, and issue resolution to uphold the company’s commitment to service excellence. CUSTOMER SERVICE REPRESENTATIVE
Seamlessly processed transactions with precision and care, contributing to Family Dollar's reputation for expedient and reliable service.
Provided vital support to store operations with a focus on efficiency, from managing inventory to ensuring a clean and organized store environment.
Cookout, Inc.
2007-2019
CASHIER REGISTER OPERATOR
Deliveried exceptional dining experiences by warmly greeting guests, accurately taking orders, and ensured all customer preferences are met with Cook Out's signature speed and friendliness.
Streamlined operations during peak hours, managing a high volume of orders with precision and care to uphold Cook Out's commitment to fast, efficient service.
3060 White Ash Drive
Fayetteville, North Carolina 28306
*********@*****.***
ASSOCIATE OF ARTS
University of Phoenix
2019
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