Kristina Neyman
929-***-**** **********@*****.***
Self-motivated Data Scientist and IT Analyst with abilities to complete complex and challenging assignments under pressure in a team-based environment. Skilled communicator able to convey technical information at all levels. Superb research, analysis and problem-solving skills. TECHNICAL QUALIFICATIONS
Development Tools: Pick Basic D3 Multi-Value database software, Designbais GUI thin client, HTML, CSS, PHP, Python
Software: All Windows OS, Microsoft Dos, Microsoft Office PROFESSIONAL EXPERIENCE
Lincoln Diagnostics Laboratory, LLC 3/2021 – 4/2023 Title: IT Lab Support Specialist, IT Analyst
• Set up EMR interfaces for the laboratory clients
• Perform all levels system testing identifying issues and discrepancies
• Set up and maintain users, clients in the laboratory information systems and physicians’ portals
• Maintain data dictionary by revising and entering definitions, updating tests and its properties
• Work with setting up lab analyzers and connecting them to the system
• Troubleshoot interfaces’ connections between LIS and lab analyzers
• Train and provide laboratory staff with written instructions for the new/updated software
• Resolve day-to-day issues of all lab departments, identifying causes and finding resolutions ACCU Reference Medical Laboratory, LLC 6/2019 – 4/2020 Title: Data Scientist, IT Analyst
• Provided end user support. Research client's issues in a timely manner and follow up with the customer with recommendations and action plans
• Set up interfaces for the facility and its clients
• Resolved interface issues between clients and third-party vendors
• Identified process gaps and provided solutions that improve the customer's quality of service
• Analyzed data to close unprofitable projects and to cancel not used interface connections
• Set up users’ credentials for the system access. Set up and maintained clients in the system
• Troubleshoot and analyzed software issues and find resolution Empire City Laboratories, Inc. 6/2013 - 6/2019
Title: IT Analyst & Software Developer
• Developed & maintained laboratory & billing software modules using the Pick D3 Multi-Value system
• Designed custom software for specific laboratory departments that allowed technicians to enter, process and post data, as well as generate reports
• Worked with technicians to generate Standard Operating Procedures with software and created instructional documentation. Organized procedures to improve flow of work
• Performed tests and checks to have software running at top quality performance
• Complete data analysis, working with large data
• Reproduced issues and clearly documented cases with troubleshooting steps, recommendations, and resolutions
• Worked with Documentation and QA teams as necessary to resolve product and document issues
• Collaborated with different departments to complete time sensitive projects for NYDOH
• Extract information and matching data from various data bases, perform statistical analysis
• Designed and implemented access controls that generated notifications when data is out of specific parameters
EDUCATION
New York City College of Technology 2016 – 2020
Bachelor’s degree in Computer Science
ASA College (New York) 2010 – 2012
Associate degree in Network Administration
Kamchatka State Technical University (Russia) 2004 – 2009 EXTENDED SKILLS
• Oral/written fluency in Russian
• Critical Thinking
• Time Management
• Strategic planning & analysis
• Exceptional Verbal and Written Communication Skills
• Project scheduling
• Attention to details, Multi-tasking