Cooper Nielsen ***********@*****.*** 650-***-**** Burlingame, CA
SUMMARY
Results-driven Marketing and Information Management graduate with a Master's degree in Business Analytics, passionate about entering the Data Analytics industry. Proven track record in project leadership, customer satisfaction enhancement, and effective communication within diverse teams. Applied business analytics expertise alongside Agile Project Management techniques at Rudi's Bakery to optimize delivery routes in the Colorado Springs area. Utilized advanced data analysis and strategic insights to achieve operational efficiency.
Experienced in event staffing at prestigious locations, including Apple Headquarters and Levi’s Stadium, showcasing a commitment to excellence and meticulous attention to detail.
EDUCATION
University of Colorado, Boulder Boulder, CO
Master of Science, Business Analytics emphasis in Digital Marketing Analytics May 2024
University of Colorado, Boulder May 2023
Bachelor of Sciences, Business Administration emphasis in Marketing and Information Management
Skills: Python (Data analysis using Pandas and NumPy libraries), SQL, R and RStudio, Agile Project Management, Microsoft Office 365 (Proficient in Excel, Word, One Drive), Adobe Creative Cloud (Proficient in Premier Pro and Photoshop)
PROFESSIONAL EXPERIENCES
Rudi’s Bakery Boulder, CO
Business Analytics Consultant January 2024 – April 2024
Conducted comprehensive data analysis for Rudi's Bakery to optimize delivery routes across the Colorado Springs area.
Collaborated closely with Rudi's Bakery management to understand business objectives and translate them into actionable insights using data-driven approaches.
Implemented Agile project management methodologies to streamline development processes, resulting in increased team efficiency and timely delivery of projects.
Increased total deliveries per week by 40%, leading to an estimated 11.5% increase in sales
Presented findings and recommendations to senior management at Rudi's Bakery.
Jeff Duerson Staffing San Francisco, CA
Associate May 2021 – Present
Provided on-call support for seamless venue setup and event execution at prestigious locations like Apple Headquarters and Levi's Stadium, ensuring flawless experiences for concerts, banquets, and 49er’s games.
Returned to provide exceptional customer assistance for hundreds of guests on the day of the event.
Thrived in a high pace, high stress environment to meet the lofty expectations of clients.
Ike’s Love and Sandwiches Burlingame, CA
Customer Service Associate August 2018 – July 2019
Collaborated with guests daily to enhance their dining experience while providing guidance about the unique sandwich combinations.
Worked quickly and effectively delegated tasks during lunch rushes of 50 or more customers to ensure all guests were accommodated adequately, resulting in thousands of dollars in sales per day
Acknowledged by manager for ability to quickly learn and adapt to new service policies and procedures.
COMMUNITY ENGAGEMENT
Sickle Cell Anemia Awareness San Francisco San Francsico, CA
Producer April 2022 – Present
Conceptualized and scripted video content aimed at raising awareness and providing educational support.
Coordinated filming schedules, conducted interviews, and managed post-production editing to ensure high-quality deliverables.
University of Colorado, Boulder Snowboard Team Boulder, CO
Member October 2020 – May 2024
Dedicated 5 hours a week to organize trips, events, and fundraising efforts for over 100 members.
University of Colorado, Boulder Intramural Sports Boulder, CO
Team Captain in Ice Hockey, Flag Football, and Basketball September 2019 – May 2024
Actively organized and managed intramural sports teams, ensuring teammates were informed of schedules and coordinating logistics for seamless participation.