Customer Service Outside Sales

Paul Floyd

***** ******** **, ***********, ** ***05 • 217-***-**** • ***********@*****.***

Objective

I have an extensive history of direct sales and customer service. I have also recently become licensed as a Life & Health Producer through the State of Illinois and am interested in finding a position where I can use my skills in the areas of sales, leadership, management and customer service. I appreciate your time in considering my request.

Experience

April 2023 - February 2024

Sam Lehman Toyota

Shuttle driver part time

2013 – 2023

Life and Health Insurance Agent

Independent Agent through the State of Illinois

● Meet with and communicate with potential clients to explain a variety of insurance options to effectively identify the best solution for their insurance needs

● File and apply for a variety of insurance policies on behalf of customers who choose to enroll 1986 – 2012 Entrepreneur

Family Industries, Inc. Jacksonville/Springfield, IL

● Interview all potential new hires (sales force, secretaries, telemarketers, etc.)

● Create and run ads searching for new hires

● Telemarketing

● Direct Sales / Outside Sales

● Negotiate Cash and Financed Sales

● Hire and Train new employees

● After sale technical product maintenance and service

● Bookkeeping duties including but not limited to financial records and payroll

● Inventory management including purchasing decisions

● Coordinate and administer motivational meetings

● Oversee the development and growth of satellite offices

● Achieved and maintained the title of Area Distributor of the Nation for 7 years, the longest time anyone had ever held the title

1980 – 1984 Dietary Technical Support

Illinois School for the Deaf (ISD), Jacksonville, IL

● Oversee the dietary needs of hearing impaired children

● Food preparation

● Kitchen Steward

● Fluency in American Sign Language

1977 – 1979 Salesperson

Mr. Sweeper, Jacksonville, IL

● Outside Sales

● Inventory management

● Consistently and frequently received Top Salesman awards Education Jacksonville High School, Jacksonville, IL 1973-1977

Sangamon State University, Springfield, IL

1979

General Education Diploma (GED)

CPMI Professional Development

2015

Producer License – Life and Health

Skills

Strong focus on customer satisfaction

Communication

Resourceful

Strong critical thinking skills

Strong work ethic

Comfortable with leadership tasks

Shows integrity in and out of the workplace

Places importance on quality and accuracy

Independent worker with excellent teamwork skills

Fast learner willing to adapt to new processes

High initiative self-starter

Interests

I have a high energy level with a positive attitude. I exhibit excellent written and verbal communication skills as well as first-rate telephone etiquette. I possess strong interpersonal, organizational, and problem solving ability. I Cathy Davis

10 Basil Way Apt. 9, Bloomington, IL 61705

am a quick learner who is eager to master every aspect of my job responsibilities. I have an excellent sales and leadership history. I enjoy being in an environment that challenges my capability and gives me the opportunity to learn and grow while achieving recognition for accomplishing a job well done.

Contact this candidate