Customer sey

Camille Davis

Meridian, MS ***** 916-***-**** *******.*****@*****.***

Career Objective

I am a top performer. I recognize responsibilities and willingly perform them in a collaborative manner to promote a harmonious work environment. I embrace change and influence others to integrate change into work. I strive to execute the essential functions of the job in a manner that consistently provides excellent quality service internally and externally.

Qualification and Skills

GECB

All Scripts

Word Perfect

Excel

Multi-line telephones

10 key by touch

Citrix

Facsimile Machine

Data Entry

AM2000 Copy Machine Top Notch Customer Service

Education

Presen

2006: CNA License; South Dakota

2002: Mountain Valley EMT Training Course; California

2000: CPR Certified; California

1995: Certificate in Medical Assisting – Front Office; California

Professional Experience:

Walgreens 07/2020-Present

CSA-Meridian, MS

Top notch customer service

Cash handling

Mercy Medical Group 07/2007-07/2020

MOR II Referral Coordinator- Sacramento, CA

Processing and scheduling internal and external referrals, arranging imaging and IR appointments for patients

Processing authorization requests for imaging, outside testing, and outpatient procedures

Loading HMO and PPO insurances correctly, and checking eligibility

Reception and resource person for scheduling, arriving, making return appointments, and working bump lists for multiple providers to ensure effective service operation according to Mercy Medical Group policies and procedures

Assistance and research to patients with their billing issues

Direction of multiple telephone calls to their correct destinations within the clinic

Providing high quality, cost effective service with dignity and respect to all internal and external clients

Extensive Phone and Computer Skills

Balancing daily cash batches

Urology event planner

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