PALAKPREET KAUR
Surrey, BC 236-***-**** *****************@*****.***
OBJECTIVE:
Efficient professional with experience and a proven knowledge of conflict
resolution, customer
satisfaction, and relationship management. Focused
professional with experience in site call center management, process simplifications and service benchmarks.
Frequently praised as detail oriented by peers, I can be relied upon to help.
SKILLS:
•Quick Learner
•Team Management
•Teamwork
•Leadership
•Public Speaking
•Problem Solving
•Excellent
•Communication
•Active Listening
•Creative thinking
EDUCATION
Currently studying in the Association of Science at Columbia College
Secondary education in medical stream from India with 83% marks
WORK EXPERIENCE
Fun Bite Restaurant –
Customer Service Representative
February 2023- February 2024
Cashier
Handling Payments
Food packaging
Managing online orders
Worked as kitchen helper
During my year as a customer service representative at a food court, I honed my skills in providing exceptional customer service. I handled customer inquiries and complaints efficiently, ensuring a positive dining experience for all patrons. My role required me to be adaptable, patient, and attentive to detail, which helped me develop strong communication and problem-solving abilities.
My Availability: -
Tuesday, Friday, Saturday and Sunday {full time}