Operations Manager Transportation Management

Robert P. Price

Operations Management (Remote)

Springfield, VA, US 22151 • 571-***-****

**************@*******.***

Tech-savvy and results-driven professional with diverse expertise spanning IT, transportation management, and distinguished military background in the United States Marine Corp. Proven success in strategizing, planning, and implementing streamlined processes to improve productivity and drive organizational growth. Adept at coordinating transportation activities, optimizing logistics operations, identifying cost effective sourcing, and resolving complex problems/issues, whilst meeting stringent deadlines. Forward thinking leader with tactical and strategic vision in directing high-performing teams, fostering optimal performance in operations and transportation management. Well-versed in conducting technical assessments and collaborating with cross-functional teams to enhance process efficiency. Excellent negotiation and problem-solving skills with innate ability to build robust rapport with stakeholders, facilitating seamless communication for optimal operational outcomes.

Technical Proficiencies

Ticketing Systems:

Satellite & Terrestrial Equipment:

Operating Systems & Software:

Remedy SAP SharePoint

DAMA CSM RSAN OFPS SIECAM GSX Smarts

Windows 2010/Professional Raiser's Edge TCP/IP MSDOS Excel LAN WAN Team Quest 7.2 on Solaris 2.7 UltraSPARC Servers Configuration Cron utility for backup automation Tivoli Scheduler Veritas NetBackup UNIX HP Open View WebTop Safe Keepers Plus (SKP) 20/20 InControl Management Operation System KRONOS WITS eVIP

Business Applications:

Microsoft Project Visio GovWin E-Pipeline Fedsource INPUT Harrington Quality Management System (HQMS)

Area of Expertise

Strategic Planning & Execution Organizational Management Database Management Continuous Process Improvement Fleet Management Quality Assurance & Control Project Management Reporting & Presentations Resource Allocation Operational Excellence Crisis Management Supply Chain & Logistics Risk Assessment & Mitigation Budgeting & Cost Control

Career Experience

Iron Mountain Asset Lifecycle Management - Sterling, VA February 2023 to Present Operations Manager

As an Operations Manager, I manage a team of 50 technicians and my responsibility for activities within operations including but not limited to production, hiring, onboarding, personnel development, facility management and maintaining a safe work environment.

Provide leadership for Leads and Senior Warehouse Technicians

Senior master level across all functional areas in organization

Provide training and job mentorship to Operations Managers, Leads and Senior Warehouse Technicians

Drive root cause analysis and closed-loop corrective actions to resolve in-process and customer issues

Oversee production to include adherence to client service level agreements, processes, and internal performance metrics

Perform administrative duties to include payroll, audits, HR support, facility, training, compliance

Maintain a clean and safe work environment

Ensure data security and customer brand protection at all times

Other responsibilities and duties as assigned by Management

Ability to work across all levels of Management

Comfortable with Client Communications

Collect, organize, and interpret large data sets to support decision-making processes. Ensure data accuracy and integrity.

Work with the Special Project and program management to facilitate and support the execution of project requirements, to include resource identification and planning, project scheduling, risk management and mitigation, project status and reporting, and issue resolution

Prepare and present reports, briefings, and presentations to both internal and external stakeholders. Communicate complex information clearly and effectively.

Project Management and Time Management skill set

Ability to prioritize and schedule based on workload and SLAs

Understanding of HR functions and requirements

Iron Mountain – Springfield, VA. June 2014 – February 2023

Operations/Transportation Manager Sentinel Management Training Coach

Direct 25-person team, overseeing daily operations, transportation, and 750,000 cu. ft. facility. Spearhead high-performing team and confirmed compliance with set federal, state, and company regulations. Conduct on-the-job training, evaluate progress, and communicate with superiors on developments. Lead planning, management, and maintenance of vehicle and mobile equipment fleet. Perform review of accident reports and coordinated loss/damages/repairs/replacements. Ensure delivery of exceptional internal/external customer service. Prepare annual review reports in adherence with NAID regulations. Generate weekly national analysis operation (NAO) reports for regional use, as well as fleet utilization and fuel consumption reports on bi-weekly basis. Identify clearance tasks achievable before contract approval in collaboration with DoD industrial security team.

Delivered subject matter expertise on public trust clearance process within region.

Exhibited abilities as primary point of contact for DoD industrial security team and program managers.

Nurtured and fortified robust internal/external relationships through effective communication and engagement.

Administered end-to-end operations of Iron Mountain in Washington Metropolitan Area; managing federal/private contracts.

Enhanced productivity and performance of newly-hired/newly-promoted supervisors and managers by providing effective guidance and mentorship through standardized learning roadmap.

RPP Enterprises LLC – Springfield, VA. April 2006 – Present

President Technical Analyst

Demonstrate expertise as commercial and residential investment company owner and operator. Manage overall operations of investment company; leading various aspects, such as real estate property acquisition and negotiation. Develop and execute plans, organized budgets, and confirmed timely completion of projects. Conduct troubleshooting of software/hardware, perform software upgrades, and create wireless connections.

Established and sustained robust working rapport with brokers, lawyers, accountants, real estate agents, and general contractors.

Contracted as computer technician, securing contracts from organizations and residential customers for laptop and desktop computer repairs.

Additional Experience

Database Manager/Analyst (June 2010 – June 2012)

Woodrow Wilson International Center for Scholars – Outreach and Communications – Washington, D.C.

Business Analyst (January 2009 – November 2009)

ManTech International – Defense Systems Group – Chantilly, VA

Network Operations Shift Supervisor (November 2005 – May 2006)

U.S. Securities and Exchange Commission – Alexandria, VA

Network Operations Technician (April 2004 – October 2005)

Intelsat Incorporated – Washington, D.C.

Senior Network Controller/Team Lead (July 1999 – April 2004)

Spacenet Incorporated – Mclean, VA

Education

Bachelor of Arts in Business and Organizational Administration (Minor in Information Technology)

George Mason University – Fairfax, VA

Technical Degree Network Engineering and Management (Summa Cum Laude)

Computer Learning Center – Alex., VA

Licenses & Certifications

CPR and AED Certified

Compliance Agent Training

Microsoft Certified Professional

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