Customer Service Data Entry
Resume:
Elena Morales
Production Supervisor
Henderson, TX 75652
**************@*****.**.**
Authorized to work in the US for any employer
Work Experience
Shipping and Receiving
US Industrial Technologies-Henderson, TX
July 2024 to Present
Data entry, quick books invoicing, and shipping using freight carriers and ups systems. Warehouse setting working with a team.
QC Specialist/ live show host
Wholesale Universe Inc.-Longview, TX
August 2023 to Present
QC high- end shoes and women clothes. Entering information onto a computer using the correct B.O.L. number for lots and lot info . Hosting a live Poshmark show selling high -end shoes and clothes in a live auction. Preparing over 200 pairs of shoes and 200 pieces of clothing with a number system to ensure no mix ups are made. Maintaining a happy go lucky attitude and great customer service answering any questions as well as taking any special shipping instructions from any viewers. Possessing great customer service and hospitality to over 70-100+ viewers four times a week and up to 6 hours a day. Machine Operator
Mark Anthony Brewing-Waddell, AZ
November 2021 to June 2023
Operate a filler machine to can an alcoholic beverage. This machine is complex and requires multitasking. To ensure all gmp and sop guide lines are followed you have the rinser which ensures cleanliness of container to a csw which is the machine you load the lids to cans. There's a warmer that adjust temp from cold to room temperature hourly checks of total number of cans writing the efficiency for the hat hour through our your day. Regulatory reporting daily and with team leads. Ordering materials if needed depending on size of run. Working on a team with great communication to keep the machine running at top efficiency.
• Complied with all safety regulations and outcomes
• Documented audit procedures
• Performed required quality checks every 30 minutes
• Trained new hires
Production/packaging
Maven LLC-Phoenix, AZ
July 2020 to July 2021
Breakdown of concentrate, and flower for weighing and packaging. Calibrating scales and leveling out stability to ensure proper weight.. Inventory say familiar with bio track. Verification of batch numbers and strain specific labels. Stocking of materials needed for production. Working in a team environment switching up tasks according to demand and need for that day. QA and QC checks matching counts,strains, and compliance labels information to be correct. Machine Operator
PAC Worldwide-Phoenix, AZ
April 2019 to April 2020
Operating a paper machine that makes Amazon manilla colored delivery bags. Maintaining all parts of machine to be fully operational. Having to use measurements, ensuring finished product with hourly checks, and proper packing with labels, and pallet configuration. I also was a mentor/ trainer as well. Production Supervisor
Animal Essentials-Phoenix, AZ
March 2016 to March 2019
Supervisor of a production team of four who produce supplements for animals. I also have to weigh, measure, and mix raw ingredients to create products. These products then have to be labeled, on a labeling machine having to pay attention to detail, and to lot codes and expiration dates. Collecting lot samples and all paperwork entering all info into computer. Experience with counting inventory, meeting deadlines according to inventory counts, and being ahead of scheduled demands. While manufacturing these products having to q.c. labels, lot codes and expiration dates, containers and other associated parts. I am also proficient with batch records and formulation sheets. The machines that I work with are a label machine that operates with a video jet printer, a heat tunnel, a piston filler, a karo printer, and a B350 E auger filler for powders. I also have inventory and shipping and receiving experience, dealing with USPS, and UPS as well as international and domestic shipment orders. When packing these orders there are package lists to be filled out and scanned into system to keep track of inventory going into what boxes. Production Line Operator
A.P.S. Bio Group-Phoenix, AZ
November 2015 to January 2016
Responsibilities
Practice proper use of p.p.e. while performing various duties from machine operation, properly taking apart components of machines to clean and sanitize to await for swab and allergen testing for quality control. Taking down information such as batch records, lot numbers, and label verification while producing colostrum product powder, pills and liquid immune efficiency products. Skills Used machine operating some mechanics to do light repairs as well as proper sanitation procedures. Packer
Macy's-Goodyear, AZ
October 2014 to October 2015
Responsibilities
Ensure quality of merchandise that is to be packed and shipped to customers. Accomplishments
I have raised the bar on how many packages are expected each hour from each individual packer. Skills Used
Attention to detail as well as having a neat and proper appearance of merchandise and package as well as labeling properly. This position was seasonal only. Machine Operator
pepsico-Tolleson, AZ
July 2013 to April 2015
Responsibilities
Operated several different machines. Recorded inventory numbers and info for traceability purposes. Maintained clean work area.practiced safety measures wearing proper ppe, made bails if necessary, worked with cardboard, shears, pallets of bottles from receiving and case packaging.Paying great attention to detail and being aware of surroundings. Accomplishments
As a temp I helped train other associates.Took advantage of the o.t. that was handed out working up to 72 hours a week.
Skills Used receiving.recording lot numbers on material.safety at all times.being able to stand for long periods of time working 12 hour shifts
Overnight Stocker
Walmart-Phoenix, AZ
April 2010 to July 2013
Responsibilities down stacked pallets sorting thru freight and separating products to the right area or aisle to be put onto shelves lifting cases weighing up to 100lbs. Maintain clean work area know how to work a bailor
Accomplishments
I assured co workers of forgotten freight received it before end of shift..help others finish up or throw their trash and was selected on different occasions to train new employees Skills Used
Lifting heavy objects..ladder safety..usage of a box cutter..operating bailor and making a bail. Working well with others..working in a fast paced environment Deli Attendant
Hyatt Regency Hotel-Phoenix, AZ
February 2008 to March 2009
Responsibilities
Prepared fresh foods sandwiches breakfast lunch bagels coffee. Rotated all to insure freshness maintained a cash drawer.
Maintained cleanliness by mopping cleaning windows maintaining an outside patio. Accomplishments helped create structure in a complicated scheduling process created new ways for employees to have group sessions on things to help improve service Skills Used food handling properly sanitizing procedures temperature settings and presentation of foods Room Cleaner
Hyatt Regency Hotel-Phoenix, AZ
February 2007 to February 2008
Responsibilities
To properly and efficiently clean up to 25 rooms maintain cart and properly stock cart with towels bedding and amenities used to replenish rooms
Accomplishments
We found a beds a certain way would be faster and how to maintain dust in rooms with no windows Skills Used
Heavy pushing and lifting. Long periods of standing also keeping track of time and getting done Education
High school diploma in General
West Phoenix High School - Phoenix, AZ
October 1997 to October 2002
Skills
• Production Support
• Food Handling
• Packaging
• Manufacturing
• Warehouse Experience
• Machining
• Packaging
• Manufacturing
• Quality Assurance
• Warehouse Experience
• Food Handling
• Shipping & Receiving
• Order Picking
• Quality Control
• Quality Inspection
• Blueprint Reading
• Assembly
• Box Truck
• Delivery Driver Experience
• Customer Service
• QA/QC
• Computer Networking
• Freight Experience
• Load & Unload
• Inventory control
• Supervising experience
• Laboratory Experience
• Merchandising
• Logistics
• Leadership
• Commercial vehicle
• Transportation management systems
• Fleet management
• Analysis skills
• Windows
• Documentation review
• Driving
• QuickBooks
• Communication skills
• Administrative Experience
• Document Management
• Assembly
• Manufacturing
• Customer service
• Supervising experience
• Driving
• Quality control
• Cash handling
• Sales
• Product demos
• Hospitality
• Load & unload
• Mentoring
• Clerical experience
• Conflict management
• Continuous improvement
• Interviewing
Certifications and Licenses
Food Handler Certification
Driver's License
Pallet Jack Certification
Class D
Assessments
Workplace safety — Proficient
May 2020
Using safe practices at work
Full results: Proficient
Work motivation — Proficient
June 2020
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Manufacturing fit — Proficient
May 2021
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Attention to detail — Proficient
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I also have 1year experience with an automatic box truck. Clean MVD records and a license.
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