Customer Service Houston Tx

Location:

Posted:

October 15, 2024

Lilliana Luis

Houston,TX *****

**.**********@*****.***

EXPERIENCE

5th Scent, Houston Tx — Sales Associate

Jun 2023- Sep 2023

-Opened and Closed Daily.

-Greeted customers with different scents that best matched their likings.

-Kept track of stockroom shelves and organization.

-Upsold additional items based on customer interests and needs.

Hanz Diner, Houston Tx — Waitress

Mar 2024- Oct 2024

-Greeted customers and provided menus.

-Took orders for food and beverages and delivered them to guests.

-Provided excellent customer service by addressing any complaints or concerns promptly.

-Provided accurate change for cash transactions using a cash register system.

Hanz Diner, Houston Tx — Assistant Manager

Jun 2024 - Oct 2024

-Monitored employee attendance, timekeeping, and tip outs.

-Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

-Opened and Closed, ensuring that all safety protocols were followed.

-Provided Guidance and support to staff members on daily tasks, projects, and objectives.

EDUCATION

Houston Heights High school, Houston Tx — High School Diploma

Aug 2022- May 2023

SKILLS

Sales Training

Customer Service

Money Handling

Inventory Control

Reliable and Punctual

Business Development

CERTIFICATES

Food Handlers License

Texas Food Manager License

LANGUAGES

English