Human Resources Customer Service

Jennifer Williams

Jackson, MS *****

*********@*****.***

+1-601-***-****

• Seeking to secure a position with a well established organization with a stable environment that will lead to a lasting professional relationship.

Work Experience

Human Resources Manager

American Transport Services - Flowood, MS

March 2020 to July 2022

I was over all the advertisement seeking individuals to come to work for us. I was over all the applications, clearinghouse, dmv, and anything else we may need for employment. I also handled all the maintenance for all the 18 wheeler's. Was over all the safety issues for compliance

Medical Receptionist/Front Desk

Mississippi Ear Nose & Throat - Jackson, MS

March 2008 to July 2016

• Responsible for daily deposits, data entry and patient check-in and check out. Performed administrative duties and answered high volume telephone calls. Ensured security and confidentiality of patients'information, kept patients records, patients schedules, and insurance updated in database. Encrypted medical changes through the standard codes using ICD_9 codes, managed computer system, prepared and sent bills to patients and insurance companies. Processed statements, posted transactions and organized and maintained clients records and files. Researched and responded to patient inquiries regarding billing issues. Followed up on submitted claims, monitored unpaid claims and initiated tracers. Resubmitted claims as necessary and closed encounters using ICD-9 and CPT coding. Additional experience includes superior customer service skills, cashier, and retail sales admin assistant duties and preparing payroll, Has working knowledge of Microsoft Office programs. Medical Billing Specialist

Ms Family Doctors - Pearl, MS

January 2002 to June 2008

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Medical Billing Specialist

Radiological Group PA - Jackson, MS

August 1995 to 2002

Education

GED

Brandon High School - Brandon, MS

December 2018 to May 2019

Skills

• Human Resources Management

• Recruiting

• Human Resources

• Employee Orientation

• Management

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