Security Officer Customer Service
Resume:
TRACI MITSUI
SKILLS
• Observing area for unusual activity.
• Write incident reports.
• Attend court if subpoenaed.
Patrol around property with cart or on
foot.
•
Guard high ranking Administrative
Personnel.
•
• Spelling is proficient
• Computer skills
• Customer service
• CPR/First Aid Certified
• Medical Experience
• Security Experience
• Observation Skills
• Supervising experience
• Graveyard Shift Reliable
• Excellent Attendance
• Speedy learner
• Extremely Reliable
CERTIFICATIONS
• AED Certification
• Guard Card
• BLS Certification
I am currently seeking to relocate my life to Florida from Hawaii where there is more opportunities to make a better life. My background consists of different careers throughout my life ranging from being a Medical Assistant, Unit Clerk, Receptionist to being a Cashier, Sales Clerk and Front End Supervisor and becoming a Security Officer. I have extensive experience and knowledge in every area of my careers. I am extremely dependable and dedicated. I always commit to enhancing the career I am hired for. I am a quick learner. If hired, I assure you that you will be pleased with your decision. I hope that I would be of serious consideration. Thank You!
WORK HISTORY
July 2024 - Current
Front End Supervisor Down to Earth Hawaii, Honolulu, HI January 2020 - July 2024
Security Officer Allied Universal, Honolulu, Hawaii July 2022 - May 2024
Behavior Health Specialist Benchmark Behavioral Health Systems, Pearl City, HI
November 2015 - December 2019
Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
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Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
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Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
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Monitored cash drawers in Number checkout stations to verify adequate cash supply.
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Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
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Promoted a safe working environment by enforcing safety guidelines among team members consistently.
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Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
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Foot and cart patrol, incident report writing, camera patrols, daily shift log on the computer, check vehicles and visitors into the power plant and retrieve identification and detailed information of the visitors
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• Check power plant for anything unusual.
• As a BHS, I deal with clients and staff constantly
• I observe the clients and chart on their behavior
• I observe and report any incident
• I work all shifts and I also work double shift and graveyard shift
• So long odd hours is nothing new to me
• I always offer to take on more shifts
• My attendance is great.
CONTACT
Davenport, Florida 33837
************@*****.***
Bold Profile
Security Officer G4S Secure Solutions, Honolulu, Hawaii January 2015 - November 2015
Security Officer Andrews International, Aiea, Hawaii January 2014 - January 2015
Cashier/store Clerk Walgreens, Ewa Beach, Hawaii
Patrol on foot and cart, deter homeless from property, write incident reports, do daily log on the computer, check visitors in and out and collecting identification and specific information about destinations
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Guard the President of Hawaiian Electric Company from harassment or unidentified guests
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• Observe payment office for any signs of criminal activity
• Report every action to Security Command Center.
• Foot patrol around the business building and parking lot that I posted at Did camera patrol, deter homeless from property, lock business offices and unlock offices for contractors
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• Write incident reports and attended court for the cases. Handle money as a cashier, worked the cash register, sell products as incentive, watch for shoplifters, light housekeeping duties, stock shelves, unload delivery trucks, set up display shelves.
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EDUCATION
June 2006
BACHELOR OF SCIENCE CRIMINAL JUSTICE ADMINISTRATION University of Phoenix, Kapolei, HI
June 1986
ASSOCIATE OF ARTS MEDICAL ASSISTANT
San Joaquin Valley College, Bakersfield, CA
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