Customer Service Client

*** *********** **

Red Oak, Tx *****

Phone 469-***-****

Email **********@*****.***

Amelia Blair Berry

Objective

Seeking an opportunity for growth, where my dedication for customer service, ability to multi task and manage can be fully utilized.

Skills

- Ability to deliver highest form of client service

- 10 key by touch

- Ability to multi-task

- Detailed oriented

- Excellent interpersonal and communication skills

- Word, Excel, PowerPoint

- Management Skills

Professional experience

Ellis Appraisal District

Property Owners Assistant Dept

4/1/21-8/19/21 with temp agency at this location

Permanent as of 8/19/21-Current

-Level 2 certified appraiser

-Assisted in commercial department

-Assist in ownership processing deeds and sales

-Processing incoming applications for exemptions

-Helping property owners with their accounts daily on the phone and in person

-Processing renditions for business personal property

Walmart, Lancaster, Tx

Assistant Manager

11/2011- 2/2021

-Assist and drive sales for each department

-Meet specific sales growth and goals as directed by upper management

-Supervised merchandise presentation and pricing

-Monitor department expenses and optimize better cash flow

-Supervise and development of hourly employees, such as direction, task, hiring, mentoring and evaluations

-Address customer concerns quickly and efficiently

-Operate cash register to reduce customers wait times

-Completing Cash Deposits and ensuring cash shortages are documented

-Manage loss prevention to reduce shrink

-Assist Store Manager with task as directed

Rent a Center, Lancaster, Tx

10/2010 – 4/2011

Sales Rep.

-Manage Customer Accounts, processed payments, community marketing, new daily sales, cold calls for new business.

Shirdew Inc. (7-Eleven), Desoto, Tx.

Cashier

4/2010 – 10/2010

- Processing all cash, credit card, money order purchases, daily lotto, and all other cashier responsibility

- Balancing cash drawers

- Processing daily transaction reports at the end of each shift

- Handling daily shipments, verify inventory reports and stocking shelves

- Assist with ordering retail product

- Maintain retail store clean up

Education

Red Oak High School, Red Oak, Tx

PCI – Medical Collegiate Training, Dallas, Tx

Management Training with Walmart

References

Provided upon request.

Contact this candidate